Salesforce Administrator at Brave

Chicago, Illinois, United States

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$72,000 – $90,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Nonprofit, Education, TechnologyIndustries

Requirements

At least one (1) year of professional experience as a Salesforce Administrator
Salesforce Certifications: Administrator (ADM-201)
Experience with one or more relevant tools that integrate with Salesforce such as Campaign Monitor, Classy, Conga, Duplicate Check, Excel/Google Sheets, FormAssembly, Mogli, and Tableau
Experience utilizing data migration tools such as Data Loader, Workbench, or other third-party integration tools
Knowledge and experience in implementing Salesforce best practices related to field creation, page layout customization, and duplicate management
Experience with flows to enhance Salesforce automation and streamline processes
Familiarity with managing roles, profiles, permission sets, and sharing rules to ensure data security and access control
Additional Salesforce Certifications: Advanced Administrator (ADM-211) (Preferred)
Experience in a non-profit setting using Nonprofit Success Pack (NPSP) (Preferred)

Responsibilities

Engage in Braven project scrums to gather, plan for, and execute on user stories assigned, ensuring the successful delivery of Salesforce projects (60%)
Provide program operations support such as setting up Campaigns, importing data files, assigning program participants to cohorts, and creating and managing reports and dashboards (60%)
Manage communications related to program recruitment and onboarding, specifically focusing on field mapping and report synchronization between Salesforce and Campaign Monitor (60%)
Collaborate with scrum team members and Salesforce colleagues to identify and resolve system bottlenecks, fostering efficient operational workflows (60%)
Provide proactive recommendations to improve processes and support operational scalability (60%)
Manage Salesforce users, including licenses, profiles, and permissions (40%)
Respond to users’ ticket requests (40%)
Create and maintain documentation for a knowledge hub containing Salesforce best practices and processes (40%)
Conduct office hours and end-user training sessions on Salesforce best practices (40%)
Support the integration and management of third-party tools affiliated with Salesforce (e.g., Mogli, Campaign Monitor, Form Assembly) (40%)
Monitor and maintain data integrity within Salesforce, including performing regular audits and cleaning up duplicate or inaccurate records (40%)
Stay up-to-date with the latest Salesforce features and releases, incorporating updates into existing solutions (40%)
Other duties as assigned

Skills

Salesforce

Salesforce Administration

Scrum

Campaign Management

Data Import

Reports

Dashboards

Field Mapping

Campaign Monitor

Brave

Privacy-focused browser and search engine

About Brave

Brave focuses on enhancing the web experience for users by providing a privacy-oriented browser and search engine. The Brave Browser blocks third-party ads and trackers by default, allowing for fast and private browsing. Brave Search serves as a private search engine, offering users a secure way to find information online. The company also features Brave Ads, which delivers advertising without the use of cookies, enabling advertisers to connect with audiences that are typically hard to reach. Users of Brave can earn cryptocurrency rewards for their attention to ads, while content creators can benefit from new revenue opportunities. Unlike other browsers and search engines, Brave prioritizes user privacy and offers a unique model that benefits both users and advertisers.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$36MTotal Funding

SERIES_ACompany Stage

Consumer Software, Fintech, Crypto & Web3Industries

201-500Employees

Benefits

Highly competitive salaries & benefits

Generous home-office stipends

Fully remote team

Flat org structure

Opportunity to get in early at a hyper-growth company, and revolutionize the web

Risks

Competition from other privacy-focused browsers like DuckDuckGo and Firefox is intensifying.

Dependence on Solana for BAT rewards poses risks due to network outages.

AI features may raise data privacy concerns and regulatory scrutiny.

Differentiation

Brave offers a privacy-focused browser and search engine, blocking third-party ads by default.

Users earn cryptocurrency rewards through Brave's unique digital ads platform.

Brave integrates AI features like Leo AI and CodeLLM for enhanced user experience.

Upsides

Growing demand for privacy-focused products boosts Brave's user base and market position.

Rising interest in cryptocurrency aligns with Brave's BAT rewards system.

Increased adoption of alternative search engines benefits Brave Search's growth.

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