Salesforce Admin (Technical Architect) at EliseAI

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HousingIndustries

Requirements

Proven Salesforce Admin / Architect experience at a fast-growing SaaS company (Salesforce certifications a strong plus)
Track record of owning Salesforce environments end-to-end: configuration, customization, and optimization
Experience managing and iterating on CPQ (Salesforce RCA a plus)
Strong understanding of Sales processes, GTM operations, and SaaS revenue workflows
Hands-on experience with integrations and data management across multiple systems
Familiarity with Salesforce architecture principles and ability to design scalable, future-proof solutions
SQL or equivalent data querying skills a plus
Comfortable working in a fast-paced, unstructured environment and independently driving initiatives
Willingness to work in person at our office 4–5 days per week

Responsibilities

Own the configuration, customization, and ongoing management of Salesforce; including building and maintaining automations, workflows, validation rules, and custom objects
Define Salesforce best practices and data governance standards
Manage and optimize integrations between Salesforce and key tools (HubSpot, Outreach, ZoomInfo, IronClad, Clay, etc.)
Partner with stakeholders to translate business requirements into technical solutions, owning the full lifecycle from design and build through rollout and support
Lead Salesforce training for new and existing employees, empowering teams to fully leverage the platform to drive business results
Ensure data integrity across systems through robust architecture and automated processes
Collaborate with GTM leaders and Revenue Operations to identify gaps and propose innovative solutions

Skills

Salesforce

HubSpot

Outreach

ZoomInfo

Ironclad

Clay

Automations

Workflows

Validation Rules

Custom Objects

Data Governance

Integrations

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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