[Remote] Sales Manager, EMEA at Customer.io

Morowali, Sulawesi Tengah, Indonesia

Customer.io Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Marketing AutomationIndustries

Requirements

  • 5+ years selling SaaS, including 2–3 years in sales management or team lead role, preferably within the Marketing Technology SaaS industry
  • Excellent communication and interpersonal skills
  • Ability to coach and empower the outbound team to drive performance through data-led campaign strategies, metric review, and event initiatives
  • Knowledge of MEDDICC sales qualification methodology is a plus
  • Ability to provide and receive constructive feedback effectively
  • Strong leadership and coaching skills with a focus on team development
  • Skill in maintaining a high level of team engagement and motivation
  • Proven experience in establishing strong working relationships with internal stakeholders and contributing to a collaborative sales environment

Responsibilities

  • Recruit, train, and mentor a team of 6 AEs to ensure they meet and exceed their sales targets
  • Conduct regular one-on-one meetings and performance reviews to provide constructive feedback and set clear, achievable objectives
  • Create a positive and collaborative team environment that encourages professional growth and high morale
  • Develop and implement effective sales strategies to drive high-volume and high-velocity deals, as well as complex upper mid-market opportunities
  • Lead weekly pipeline review sessions to ensure accurate forecasting and CRM data integrity
  • Utilize and enforce the MEDDICC sales qualification methodology to streamline the sales process
  • Work closely with Sales Leadership, Sales Operations, Solutions Architects, and Marketing to continuously improve sales processes and materials
  • Share best practices with other Sales Managers and collaborate on strategies to overcome common challenges
  • Participate in cross-functional initiatives to enhance overall sales effectiveness
  • Monitor team performance metrics and identify areas for improvement
  • Provide ongoing training and development opportunities to enhance team skills and knowledge
  • Plan and coordinate team travel and events to foster team cohesion and culture

Skills

Sales Leadership
Team Management
Sales Strategy
Pipeline Management
Forecasting
CRM
Account Management
Recruiting
Mentoring
Performance Reviews

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

Land your dream remote job 3x faster with AI