System Engineer – All Locations (Onsite)
SymboticSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics, Automation, Industrial AutomationIndustries
Requirements
- Fluent in English and semi-fluent in German
- Practical hands-on experience with mechanical or electrical systems and fabrication
- Professional experience in maintenance, installation, service work in a related industry
- Computer skills (e-mail, spreadsheets) required, with command line or Linux being a plus
- Physically capable of lifting 50 pounds unassisted
- Ability to explain technical issues to varied audiences
- Able to obtain a Passport and eligible to travel to the United States (required to travel to U.S. upon hire for training)
- Valid driver’s license with a good driving record
- Ability to travel via plane, train, or motor-vehicle (up to 80% regional travel)
Responsibilities
- Debugging, testing, maintenance, and repairs of the world’s most advanced dynamic robots
- Create and maintain detailed records of issue resolution, logging events during the repair workflow, and accounting of parts consumed
- Interface with external partners to resolve issues and ensure customer success
- Preserve effective contact with other departments (manufacturing, engineering, sales, and software support) to ensure a high level of communication and cooperation
- Manage and maintain inventory of service assemblies and hardware
- Field support chat, email, and/or other communication from customers
- Guide users through diagnostic processes, which may include use of diagnostic tools and written instructions
- Consult with customers to determine procedures for identifying and fixing problems
- Apply knowledge of robot user interface and technical documentation
- Provide operator training, service, and customer support during field visits, through effective troubleshooting and repair techniques
- Prototype, build, and troubleshoot experimental hardware alongside engineering teams and researchers as required
Skills
Mechanical Assembly
Electromechanical Repair
Robotics Troubleshooting
Debugging
Testing
Maintenance
Repair
Inventory Management
Customer Support
Diagnostic Tools
Hardware Prototyping
Technical Documentation
Operator Training
Boston Dynamics
Develops advanced robots for industrial applications
About Boston Dynamics
Boston Dynamics creates advanced robots that enhance human capabilities and safety, focusing on legged robots with high mobility, dexterity, and intelligence. Their flagship products, Spot and Pick, are designed for commercial, industrial, and research applications, performing tasks that are dangerous or physically demanding for humans. Spot, for example, is a 65-pound robot that can navigate complex terrains and avoid obstacles autonomously using built-in AI. Unlike many competitors, Boston Dynamics emphasizes responsible use of their robots, limiting sales to commercial and research clients and ensuring high-quality standards through domestic manufacturing. The company's goal is to improve safety and efficiency across various industries while exploring future consumer applications.
Waltham, MassachusettsHeadquarters
1992Year Founded
$38.8MTotal Funding
ACQUISITIONCompany Stage
Robotics & Automation, AI & Machine LearningIndustries
1,001-5,000Employees