Field Service Maintenance Technician
Symbotic- Full Time
- Junior (1 to 2 years)
Candidates should have at least 2 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field. Proficiency with diagnostic tools such as multimeters and oscilloscopes is required, along with experience in software and hardware troubleshooting. Familiarity with Jira or similar documentation tools is necessary. Candidates must be able to lift 70 lbs, spend extended periods on their feet, and possess a valid U.S. driver's license. Flexibility to work weekends and various shifts, including mornings and evenings, is also required.
The Robotics Field Operations Technician will troubleshoot, diagnose, and repair robots using hardware and software tools. They will monitor and support robots in the field, assist with the deployment and retrieval of robots, and conduct component-level and assembly-level testing to identify performance issues. Providing feedback to engineering and development teams, tracking and managing lab inventories, logging repair activities in Jira, assisting merchants and customers during delivery operations, and maintaining the cleanliness of robots to uphold the brand image are also key responsibilities.
Autonomous delivery robots for food and retail
Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.