Care Manager - Registered Nurse
CVS HealthFull Time
Mid-level (3 to 4 years)
Arizona, United States
Key technologies and capabilities for this role
Common questions about this position
An active RN license (compact/multi-state licensure preferred) is required, along with minimum 2 years of direct patient care experience in care management, population health, or transitions of care (virtual preferred), and minimum 2 years of people management experience managing licensed care management teams.
Responsibilities include coaching and supporting RN Case Managers through 1:1 meetings, shadowing, audit reviews, and time studies; identifying workflow challenges and contributing to cross-functional problem-solving; and designing and implementing workflows.
The role involves virtual care delivery and prefers virtual experience in transitions of care, indicating it is likely remote, though not explicitly stated as such.
The culture emphasizes treating members like family, delivering compassionate care with integrity, building trust and innovation, and fostering high-quality care in a fast-paced, evolving environment.
Ideal candidates are compassionate, solutions-driven, clinically strong, experienced in people management, thrive in fast-paced environments, and have a can-do attitude with strong communication and collaboration skills.
Medicare Advantage plans with personalized support
Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.