Expedia

Risk Operations Analyst I

Heredia, Heredia, Costa Rica

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Risk Analyst - Experian Consumer Services

Employment Type: Full-time Location Type: Remote (Fully remote in Costa Rica) Salary: Not Specified


Company Description

Experian is a global data and technology company dedicated to powering opportunities for individuals and businesses worldwide. We are at the forefront of redefining lending practices, combating fraud, streamlining healthcare, developing marketing solutions, and providing deep insights into the automotive market. Our success is driven by a unique blend of data, analytics, and software. We also empower millions to achieve their financial objectives, saving them time and money.

Our operations span diverse markets, including financial services, healthcare, automotive, agribusiness, insurance, and many other industry segments. We are committed to investing in our people and advanced technologies to harness the full potential of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we employ 22,500 individuals across 32 countries, with our corporate headquarters located in Dublin, Ireland.

Learn more at experianplc.com.


Job Description

As a Risk Analyst supporting the Experian Consumer Services area, your responsibilities will include:

Data Analysis & Reporting

  • Identify suspicious patterns, anomalies, and high-risk transactions.
  • Gather transaction data, activity logs, and other relevant information from internal and external sources to support decision-making.
  • Identify gaps in fraud detection and propose improvements to processes and systems.
  • Document findings with detailed evidence and appropriate data assessment.
  • Review and validate data for accuracy.

Risk Monitoring & Fraud Prevention

  • Review customer accounts exhibiting potentially suspicious activity using multiple risk tools.
  • Monitor the performance of automated fraud screening applications.
  • Analyze customer behavior and transactions to identify linked fraud trends and data points.
  • Review high fraud risk transactions related to authentication, chargebacks, and transactional or recurring billing data.

Strategy & Policy Support

  • Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations.
  • Work with teams to enhance fraud models and internal tools.
  • Support risk policy analysis and provide suggestions for strategy optimization.
  • Partner with Policy, Operations, and other functional teams to enhance business strategies.

Qualifications

Minimum Qualifications

  • A minimum of 2 years of experience in risk, fraud, or compliance analyst roles.
  • Experience in data profiling, including data discovery, cleansing, and analysis.
  • Previous experience in e-commerce fraud prevention, investigation, or retail fraud prevention.
  • Strong analytical skills with the ability to analyze complex and ambiguous scenarios.
  • Familiarity with industry risk assessment tools and risk patterns.
  • Working knowledge of Tableau or other data visualization tools.
  • Proficiency in documentation practices.

Additional Information

  • This is a permanent, home-based role located in Costa Rica.
  • No Visa sponsorship or relocation assistance is available.

Benefits

Our benefits package includes:

  • Medical, life, and dental insurance
  • Asociación Solidarista
  • International Share Save Plan
  • Flex Work/Work from home options
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding leave
  • Bereavement Leave
  • Referral Program
  • And more.

Experian is an Equal Opportunity and Affirmative Action employer. We are committed to fostering a successful, inclusive, and diverse team where employees thrive and collaborate. We believe that diversity, equity, and inclusion are integral to our purpose of creating a better tomorrow. We celebrate uniqueness and encourage you to bring your authentic self to work. This embodies our philosophy of "The Power of YOU" and ensures we live by our values.

Find out what it's like to work for Experian by clicking here.

#LI-REMOTE #LI-SA1


Additional Details:

  • Department: Customer Service
  • Industry: Financial Services
  • Function: Information Technology
  • Experience Level: Not Applicable
  • Type: Not Specified

Skills

Data Analysis
Reporting
Fraud Detection
Transaction Monitoring
Risk Assessment
Data Validation
Customer Behavior Analysis
Fraud Trends Identification
Process Improvement

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

Land your dream remote job 3x faster with AI