1 year of GPI Risk experience and performing at a Meets Expectations OR 2 years of Risk/Fraud industry experience OR 5 years of experience in Payment Processing
Obtain and maintain Industry certifications (CFCI) (preferred: Financial Crimes Investigator certification such as CFCI, CFE, CFCS)
Associates or Bachelors Degree (preferred)
Responsibilities
Analyze various reports, financial statements, bank records, and other sources to identify fraud or other instances of financial crime
Sift through large amounts of data to isolate pertinent information and determine accounts that need further investigation
Utilize numerous internal and external resources to identify ID theft, fraud, money laundering, collusion, bust out and other nefarious activities
Perform comprehensive investigations and research to calculate the potential loss/exposure associated with the account
Work with Financial Institutions, legal departments and Industry contacts to recover funds
Work with law enforcement at local and Federal level to assist with Investigations
Write investigative summaries for all levels of leadership, law enforcement and regulators
Provide post-mortem analysis of cases and make recommendations to prevent future losses
Present investigation findings to peers and leadership
Partner with Internal departments to collect or distribute sensitive information regarding merchant accounts
Update internal systems with investigation findings and resolutions
Update, maintain and release ongoing merchant reserves and deposits
Stay up to date on fraud trends through continuous education via industry conferences, training courses and periodical reviews
Maintain a working knowledge of all Risk related card brand rules and regulations
Maintain a working knowledge of local and company AML guidelines
Identify and file suspicious activity reports with regulatory agencies
Work with external partners to reach resolutions on non-direct accounts that are identified as problematic
Provide timely and consistent messaging to clients/merchants while delivering superior client experience
Work with Sponsor banks and the card brands to resolve risk related items (card testing, identified fraud programs, chargeback programs etc)
Prepare reports for governing Institutions and agencies (Sponsor Banks, local government, Audit)