Risk Analyst I at Global Payments

Quezon City, Metro Manila, Philippines

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Payments, Financial ServicesIndustries

Requirements

High School Diploma or Equivalent
Typically No Relevant Experience Required
Preferred: previous work experience in a fraud related field

Responsibilities

Investigates potential credit card fraud cases based on information received from the fraud detection system
Analyzes several aspects of account history, to include payment and transaction history
Contacts customers and merchants to obtain additional information regarding fraudulent charges
Maintains accurate and complete documentation of all information necessary for the investigation
Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues
Assists with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity
Builds the credit card replacement orders and completes shipping materials
Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts

Skills

Key technologies and capabilities for this role

fraud detectioncredit card fraud analysisaccount investigationcustomer contactmerchant communicationtransaction history analysislost stolen reportsSLA alertsfraud policiesanalytic techniques

Questions & Answers

Common questions about this position

What is the salary or compensation for the Risk Analyst I position?

This information is not specified in the job description.

Is this Risk Analyst I role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Risk Analyst I role?

The role requires acquiring and applying job skills to complete routine tasks, learning company policies and procedures, working on routine to semi-routine assignments under close supervision with detailed instructions.

What is the company culture like at Global Payments?

Global Payments has a dynamic team driven by passion for success, delivering best-in-class payment technology and software solutions, and is an equal opportunity employer providing opportunities without discrimination based on protected characteristics.

What qualifications make a strong candidate for this Risk Analyst I position?

A High School Diploma or Equivalent is the minimum qualification with typically no relevant experience required; previous work experience in a fraud related field is preferred.