Retail Parts Pro at Advance Auto Parts

Kansas City, Missouri, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced solution, project, and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide DIY services including battery installation, testing, wiper installs, etc

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installationdiagnostic equipmentautomotive systems knowledgeASE P2store inventory managementcustomer service

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the top skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, parts and automotive system knowledge, advanced parts lookup and sourcing, operating POS and parts lookup systems, and ASE P2 certified or equivalent.

What is the salary or compensation for this role?

This information is not specified in the job description.

What success factors are highlighted for this position?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge and skills, operating inventory systems and store equipment, parts and automotive system knowledge, and advanced selling skills for DIY.

What are the essential job skills needed to succeed?

Essential skills include knowledge of automotive systems and diagnostics, ability to speak and write English effectively, read and interpret documents, use basic math, use Microsoft Word and Excel, and strong organizational skills.