Retail Parts Pro at Advance Auto Parts

Harrisburg, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Locate and stock parts
Operate inventory systems, store equipment, POS, and parts lookup systems
Use testing and diagnostic equipment for DIY services
Provide advanced parts lookup, sourcing, solution/project assistance, and product recommendations
Demonstrate advanced selling skills for DIY customers

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookupPOS systemsinventory managementbattery installationwiper installationtesting equipmentdiagnostic equipmentautomotive systems knowledgeASE P2store equipment operationcustomer service

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the top skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, parts and automotive system knowledge, advanced parts lookup and sourcing, operating POS and parts lookup systems, and ASE P2 certified or equivalent.

What is the salary for this position?

This information is not specified in the job description.

What success factors are important for this role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge and skills, operating inventory systems and store equipment, parts and automotive system knowledge, and advanced selling skills for DIY.

What are the primary responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience for DIY customers, achieving sales goals, managing DIY services like battery and wiper installs, ensuring high customer service and store standards, and handling key holder duties.