Retail Parts Pro at Advance Auto Parts

Solon, Ohio, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred, but not required)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installsdiagnostic equipmentautomotive systems knowledgeASE P2 certifiedstore inventory managementcustomer service

Questions & Answers

Common questions about this position

What is the employment type for the Retail Parts Pro position?

The position is full time.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What are the key skills required for the Retail Parts Pro role?

Required skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and proficiency with Microsoft Word and Excel.

What does the company culture emphasize for this position?

The company emphasizes high standards of customer service, friendly communication, safety knowledge, and maintaining store cleanliness and appearance.

What makes a strong candidate for the Retail Parts Pro position?

Strong candidates have expert knowledge of automotive parts and systems, ASE P2 certification or equivalent, advanced selling and troubleshooting skills for DIY customers, and the ability to successfully complete the Parts Knowledge Assessment.