Retail Parts Pro at Advance Auto Parts

Smithfield, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Valid driver's license

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc
Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot

Skills

Key technologies and capabilities for this role

GAS2 sellingparts identificationautomotive systems knowledgetroubleshootinginventory managementbattery installationwiper installationPOS systemsparts lookup systemsdiagnostic equipmentASE P2 certified

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What are the top skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, expert knowledge of parts lookup and sourcing, advanced selling skills for DIY customers, proficiency with POS and inventory systems, and ASE P2 certification or equivalent.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does a strong candidate for Retail Parts Pro look like?

A strong candidate has ASE P2 certification or equivalent, advanced automotive and parts knowledge, strong customer service and selling skills, proficiency with store systems like POS and inventory tools, and the ability to successfully complete the Parts Knowledge Assessment.

What are the main responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience, achieving sales goals, managing DIY services like battery and wiper installs, ensuring customer service and store standards, and handling key holder duties.