Retail Parts Pro at Advance Auto Parts

Urbana, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge
Ability for advanced identification, troubleshooting, and project assistance for DIY customers
Ability to source parts from numerous places including special order, FDO, second source, etc
In-depth knowledge of store inventory and maintenance processes
ASE P2 certified or ASE ready equivalent
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions
Valid driver's license
ASE certification preferred

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installsdiagnostic equipmentautomotive systems knowledgeASE P2 certifiedstore inventory managementcustomer service

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are required for the Retail Parts Pro role?

Required skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and inventory systems, and strong Microsoft software skills including Word and Excel.

What is the company culture like at Advance Auto Parts?

This information is not specified in the job description.

What makes a strong candidate for this Retail Parts Pro position?

Strong candidates have ASE P2 certification or equivalent, expert knowledge in automotive systems and parts, advanced selling and troubleshooting skills for DIY customers, and the ability to successfully complete the Parts Knowledge Assessment.