Retail Parts Pro at Advance Auto Parts

Rochester, New York, United States

Advance Auto Parts Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive RetailIndustries

Requirements

  • ASE P2 certified or ASE ready equivalent (preferred)
  • Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships
  • Ability to read and interpret documents (safety rules, operating/maintenance instructions, parts catalogs, procedure manuals) and write simple correspondence
  • Understand and execute instructions in written, oral, or diagram form
  • Successfully complete the Parts Knowledge Assessment
  • Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
  • Use Microsoft software effectively (Word, Excel required)
  • Strong organizational skills
  • Ability to work an assortment of days, evenings, and weekends
  • Valid driver's license
  • 3-5 years of prior automotive parts experience
  • Proven sales ability with experience in customer transactions

Responsibilities

  • Provide GAS2 selling experience for DIY customer visits and phone calls
  • Achieve personal/store sales goals and service objectives
  • Manage DIY services (battery installation, testing, wiper installs, etc.)
  • Ensure high standards of customer service and store appearance
  • Key holder responsibilities (task assignment/completion, safety, open/close duties)
  • Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
  • Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationbattery testingwiper installationdiagnostic equipmentautomotive systems knowledgeASE P2store inventory managementcustomer service

Questions & Answers

Common questions about this position

What is the employment type for the Retail Parts Pro position?

The position is full time.

What are the key responsibilities of a Retail Parts Pro?

Primary responsibilities include providing GAS2 selling experience for DIY customers, achieving sales goals, managing DIY services like battery installation and wiper installs, ensuring customer service and store standards, and handling key holder duties.

What essential skills are needed for this role?

Essential skills include working knowledge of automotive systems and diagnostics, ability to speak and write English effectively, reading and interpreting documents, using basic math, Microsoft Word and Excel proficiency, strong organizational skills, and completing the Parts Knowledge Assessment.

What success factors are important for a Retail Parts Pro?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems and store equipment, parts and automotive knowledge, POS and parts lookup systems, expertise in testing equipment, ASE P2 certification or equivalent, and advanced selling skills.

What makes a strong candidate for the Retail Parts Pro role?

A strong candidate has expert knowledge of store systems, advanced automotive and parts knowledge, ASE P2 certification or equivalent, advanced troubleshooting and sourcing abilities, and success in the Parts Knowledge Assessment.

Advance Auto Parts

About Advance Auto Parts

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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