Retail Parts Pro at Advance Auto Parts

Swainsboro, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Expert knowledge of store systems, advanced automotive system knowledge, and parts knowledge
Ability for advanced identification, troubleshooting, and project assistance for DIY customers
Ability to source parts from numerous places including special order, FDO, second source, etc
In-depth knowledge of store inventory and maintenance processes
ASE P2 certified or ASE ready equivalent
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions
Valid driver's license
ASE certification preferred

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsbattery installationbattery testingwiper installsinventory managementcycle countsASE P2 certifiedautomotive diagnosticstroubleshooting

Questions & Answers

Common questions about this position

What skills are required for the Retail Parts Pro position?

Essential skills include working knowledge of automotive systems and diagnostic ability, proficiency in speaking and writing English with effective communication, ability to read and interpret documents like parts catalogs, basic math skills, Microsoft Word and Excel proficiency, and strong organizational skills.

Is this a full-time position?

Yes, the Retail Parts Pro position is full-time.

What is the salary for the Retail Parts Pro role?

This information is not specified in the job description.

What certifications or expertise are needed for success in this role?

Success factors include ASE P2 certified or ASE ready equivalent, expert knowledge in testing and diagnostic equipment for DIY services, advanced parts lookup and sourcing, and advanced selling skills for DIY.

What makes a strong candidate for the Retail Parts Pro position?

Strong candidates demonstrate friendly communication, ability to locate and stock parts, safety knowledge, proficiency in operating inventory systems and POS, parts and automotive system knowledge, and ASE P2 certification or equivalent.