Retail Golf Club Tech at Dick's Sporting Goods

Eugene, Oregon, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour)
Ability to work extended periods of time (up to 4 hours) standing or walking
Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented

Responsibilities

Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments
Performs club fitting and club performance modifications through use of club fitting equipment
Provides product and service recommendations according to customer’s needs
Manages workflow for all customer services including establishing turn-around times to meet customer’s needs
Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc
Manages golf service supply inventory by accurately tracking shop usage
Completes, organizes, and stores all customers’ work orders
Provides a high level of customer service within the golf area
Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards
Maintains and participates in all recovery and cleanliness standards
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures
Maintains confidentiality of all Company information
Takes an all-hands-on-deck approach to support the team across the store
Performs other tasks as assigned by management

Skills

Key technologies and capabilities for this role

Re-grippingRe-shaftingLoft AdjustmentLie AdjustmentClub FittingClub Performance ModificationsCustomer ServiceInventory ManagementMerchandise PresentationSales

Questions & Answers

Common questions about this position

What is the pay range for the Retail Golf Club Tech position?

The targeted pay range is $16.50 - $24.50, with the starting rate varying based on factors like location, experience, and position.

Is this a remote or in-store position?

This is an in-store retail position requiring the ability to stand, bend, stoop, reach, push, pull, and lift items, with extended periods of standing or walking.

What skills or abilities are required for this role?

Key requirements include performing golf club repairs like re-gripping and re-shafting, club fitting using equipment, managing workflow and inventory, and providing high-level customer service.

What traits does the company look for in teammates?

The company seeks teammates who ensure accountability, are customer-focused, collaborative, instill trust, have decision-quality abilities, and are action-oriented.

What makes a strong candidate for this position?

Strong candidates have a passion for golf, experience with club repairs and fitting, physical ability to stand and lift up to 35 lbs., and traits like being customer-focused, collaborative, and action-oriented.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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