Sr. Brand Manager, DEWALT - Outdoor
Stanley Black & DeckerSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Sporting GoodsIndustries
Requirements
- High school diploma or equivalent
- 1-3 years experience; prior retail experience preferred
Responsibilities
- Provide thoughtful product recommendations that fit the skill/experience level of each athlete
- Direct workflow and oversee daily operations within the Outdoor department under the direction of the Assistant Store Manager
- Build meaningful relationships with athletes through elevated customer service in areas like great outdoors, fishing, camping, hiking, etc
- Drive results, ensure Company standards, and assist with storewide operations as needed
- Drive the highest level of customer service within the Outdoor department while engaging in behaviors aligned with company’s service and selling standards
- Bring to life the power of opinion by providing consultative advice and demonstrating excellent product knowledge as a product expert
- Uphold standards for merchandise presentation, including following established floor sets, signing requirements, price changes, replenishment, recovery processes, and in-stock levels
- Guide and educate athletes through their purchase by communicating information on use and maintenance of equipment and accessories
- Assist the store management team with general supervision in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions
- Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
- Communicate information to department guides regarding Company initiatives, programs, promotions, etc
- Maintain Company loss prevention standards and controls
- Assist with training associates on Company procedures and programs, including new associate training and cross-training current associates
- Train and mentor new hires by sharing experience, knowledge, and best practices
- Share timely feedback on projects, tasks, and deliverables
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What qualifications are required for the Outdoor Lead position?
A high school diploma or equivalent is required, along with 1-3 years of experience; prior retail experience is preferred.
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What does the company culture emphasize at DICK’S Sporting Goods?
The company is committed to creating an inclusive and diverse workforce that reflects the communities served, while believing in how positively sports can change lives and equipping athletes to achieve their dreams.
What are the main responsibilities of the Outdoor Lead?
The role involves providing product recommendations, directing workflow and daily operations in the Outdoor department, delivering elevated customer service, upholding merchandise standards, assisting with scheduling and store operations, and mentoring associates.
What makes a strong candidate for this role?
Candidates with 1-3 years of experience, preferably in retail, along with a high school diploma or equivalent, strong customer service skills, product knowledge in outdoor activities, and leadership abilities in training and mentoring associates stand out.
Dick's Sporting Goods
Retailer of sporting goods and apparel
About Dick's Sporting Goods
DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.
Coraopolis, PennsylvaniaHeadquarters
1948Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees
