Sr. Brand Manager, DEWALT - Outdoor
Stanley Black & DeckerSalary not specified
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Sporting GoodsIndustries
Requirements
- High school diploma or equivalent
- 1-3 years experience; prior retail experience preferred
Responsibilities
- Provide thoughtful product recommendations that fit the skill/experience level of each athlete
- Direct workflow and oversee daily operations within the Outdoor department under the direction of the Assistant Store Manager
- Build meaningful relationships with athletes through elevated customer service in areas like great outdoors, fishing, camping, hiking, etc
- Drive results, ensure Company standards, and assist with storewide operations as needed
- Drive the highest level of customer service within the Outdoor department while engaging in behaviors aligned with company’s service and selling standards
- Bring to life the power of opinion by providing consultative advice and demonstrating excellent product knowledge as a product expert
- Uphold standards for merchandise presentation, including following established floor sets, signing requirements, price changes, replenishment, recovery processes, and in-stock levels
- Guide and educate athletes through their purchase by communicating information on use and maintenance of equipment and accessories
- Assist the store management team with general supervision in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions
- Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status
- Communicate information to department guides regarding Company initiatives, programs, promotions, etc
- Maintain Company loss prevention standards and controls
- Assist with training associates on Company procedures and programs, including new associate training and cross-training current associates
- Train and mentor new hires by sharing experience, knowledge, and best practices
- Share timely feedback on projects, tasks, and deliverables
Skills
Customer Service
Sales
Product Knowledge
Merchandise Presentation
Inventory Replenishment
Team Supervision
Store Operations
Outdoor Gear
Consultative Selling
Equipment Maintenance
Dick's Sporting Goods
Retailer of sporting goods and apparel
About Dick's Sporting Goods
DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.
Coraopolis, PennsylvaniaHeadquarters
1948Year Founded
IPOCompany Stage
Consumer GoodsIndustries
10,001+Employees
