Research Service Administrator at Accurate Background

Thane, Maharashtra, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Background Screening, Human ResourcesIndustries

Requirements

Minimum HSC or equivalent qualification
Minimum 3 years of working experience
Good communication skills
Quick learner
Open to working in rotational shifts

Responsibilities

Conduct in-depth research on provided data and verify the accuracy and completeness of provided information
Cross-reference data with available documents, online portals, and search engines
Perform comprehensive checks before submitting cases to avoid errors or duplicates and ensure high-quality validation and adherence to verification standards
Follow internal and client-specific verification guidelines
Accurately submit verified information on the supplier portal and maintain proper documentation
Work across three backend processes, one blend (calling + backend) process, and adapt to different workflows as required
Be flexible to work in rotational shifts and support global clients across various time zones
Conduct research to verify country-specific information and comply with regulations
Handle inbound and outbound calls for verification purposes and communicate with stakeholders
Ensure accurate documentation and seamless integration of verification results into backend systems
Document all call findings accurately and ensure seamless backend integration

Skills

Key technologies and capabilities for this role

ResearchData VerificationCross-referencingSearch EnginesDocumentationInbound CallsOutbound CallsCommunicationQuick LearningRotational Shifts

Questions & Answers

Common questions about this position

What are the required qualifications for the Research Service Administrator role?

The minimum qualification is HSC or equivalent, along with at least 3 years of working experience.

Is this a remote position, or are there location requirements?

This information is not specified in the job description.

What skills are needed for this position?

Good communication skills, ability to learn quickly, and openness to working rotational shifts are required.

What is the company culture like at Accurate Background?

The company offers a fun, fast-paced environment with room for growth, a commitment to diversity and belonging, guided by principles of Take Ownership, Be Open, Stay Curious, and Work as One.

What shift arrangements should I expect?

The role requires flexibility to work in rotational shifts to support global clients across various time zones.

Accurate Background

Customized background screening and drug testing

About Accurate Background

Accurate Background specializes in providing tailored background screening, drug testing, and I-9 solutions using web-based technology. Their services are designed to meet the specific needs of human resources, talent acquisition, and loss prevention professionals, allowing for a customized approach rather than a generic solution. The company's products work by integrating seamlessly with various HR technologies and Applicant Tracking Systems, ensuring that clients can easily incorporate these services into their existing hiring processes. What sets Accurate Background apart from competitors is their focus on creating individualized screening programs and their commitment to integrity, accuracy, and timely results. The goal of Accurate Background is to empower organizations to make safer hiring decisions through comprehensive reports and user-friendly technology.

Irvine, CaliforniaHeadquarters

1997Year Founded

$4.9MTotal Funding

EARLY_VCCompany Stage

Consulting, Government & Public Sector, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from startups may erode Accurate Background's market share.

Rapid AI advancements in HR tech could outpace Accurate Background's current capabilities.

Multiple acquisitions may lead to integration challenges and operational inefficiencies.

Differentiation

Accurate Background offers customized screening solutions tailored to specific client needs.

The company integrates seamlessly with various HR technologies and Applicant Tracking Systems.

Accurate Background provides comprehensive reports and interactive compliance services for safer hiring.

Upsides

Acquisitions of Orange Tree and VerifyNow expand services in the healthcare sector.

Partnership with Konfir enhances employment verification processes in the UK market.

Expansion into APAC region supports localized services for regional compliance needs.

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