Research Operation Specialist

Position Overview

• Location Type: Remote
• Employment Type: Contract
• Salary: (Not provided in the description) This role is a contract opportunity for a Research Operations Specialist focused on supporting product design research activities and identifying areas for enhancement and efficiency gains. The role involves streamlining research processes, ensuring compliance, and collaborating with researchers and leadership to improve team effectiveness.

Requirements

• 4+ years of relevant professional experience working with UX researchers, product designers, technical program managers, and/or content strategists.
• Understanding of research administration processes.
• Attention to detail.

Responsibilities

• Support various product design research activities.
• Identify areas for enhancement and efficiency gains within research processes.
• Facilitate research and the tools and technology needed for researchers.
• Collaborate with Research Operations and the Research Team to improve and standardize processes.
• Contribute to the overall effectiveness of the larger research team.
• Centralize communication and processes, organize and maintain records, and provide better visibility into research projects.
• Engage, partner, and collaborate with research team members and leadership.
• Proactively identify opportunities to leverage programming to improve research efficiency and effectiveness.
• Design and launch programs that reduce process friction and enhance researcher impact and satisfaction.
• Define and manage strategic initiatives to improve team efficiency and impact.
• Contribute to overall research operations infrastructure, updating processes and tools and initiating improvements.
• Manage expectations, define program roadmaps, provide updates, identify risks, and ensure commitments are delivered.
• Support research planning and collaborate with product teams by tracking, aligning, and forecasting UX Research needs.
• Support knowledge management by centralizing, documenting, and maintaining internal processes and resources, tracking of research sessions, etc.

Application Instructions

• (Not provided in the description)

Company Information

• (Not provided in the description)