Relationship Banker, Hamilton, NJ at Santander

Hamilton, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Spanish Bilingual Required
High school diploma, GED or equivalent education in Business Management, Finance, or equivalent field - Required
Bachelor’s Degree in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred
3+ Years Experience selling products and/or services in an incentive-based environment - Required
(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships

Responsibilities

Achieve or exceed sales targets by actively promoting and effectively cross-selling various banking products and services to existing and prospective customers
Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions
Proactively prospect for new clients through internal and outbound interactions such as networking, referrals, lead calling, portfolio management, and community engagement
Meet the financial needs of the customer to include transactional, servicing, and product
Ensure an elevated customer experience, delivering personalized, seamless, and attentive service
Foster customer loyalty by addressing concerns and providing timely resolutions
Engage customers through digital platforms to enhance customer interactions and educate them on self-service options
Communicate clearly and effectively with customers in person, over the phone, or through digital channels
Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense
Collaborate with team members and partners to achieve branch goals and drive overall performance
Responsibilities may extend to supporting nearby branch locations based on business necessity

Skills

Key technologies and capabilities for this role

salescross-sellingcustomer servicerelationship buildingbanking productslendinginvestment productsdigital bankingclient prospecting

Questions & Answers

Common questions about this position

What does a Relationship Banker do at Santander?

As a Relationship Banker, you serve as a trusted advisor to customers, building strong relationships by understanding their financial needs, providing tailored banking, lending, and investment solutions, proactively cross-selling products, and delivering exceptional customer service.

Is this a remote position or does it require working in an office?

This is an in-office position located in Hamilton, NJ, involving direct customer interactions in person, over the phone, or through digital channels, with potential support for nearby branches.

What salary or compensation does this role offer?

This information is not specified in the job description.

What is the company culture like at Santander?

Santander fosters a culture of engagement, continuous learning, and development, where employees are supported to thrive professionally and personally, with opportunities to collaborate with talented colleagues worldwide.

What makes a strong candidate for this Relationship Banker role?

Strong candidates excel at building customer relationships, achieving sales targets through cross-selling, proactive prospecting via networking and referrals, delivering personalized service, and collaborating with teams to meet branch goals.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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