Regional Account Manager - Respiratory Vaccines

Employment Type: Full-time

Position Overview

Moderna is seeking a team of experienced Regional Account Managers to support the commercialization of Moderna’s groundbreaking vaccine portfolio. In this role, you will be joining Moderna at an exciting and critical time as we commercialize our respiratory vaccine pipeline. Reporting to a Senior Director, Regional Account Management, you will be responsible for developing and enhancing customer relationships with the largest vaccinators throughout your region. This includes Regional Health Systems, State Awardees/VFC, Federally Qualified Health Centers, Contracting Entities, Physician Groups, and Specialty Providers. You will develop expert knowledge of Moderna’s respiratory vaccine portfolio/mRNA platform and use this, along with your knowledge of strategic customer requirements, to expand vaccination rates and achieve account sales targets. To be successful, you must thrive in a fast-paced, team environment and excel at developing high-level customer relationships with the procurement, business development, clinical, operational, trade management, and marketing teams within your region’s largest providers of health care services.

Location: Remote

Responsibilities

• Develop strategic account plans that will enhance customer relationships, achieve sales targets, facilitate retention and growth within key customers (IDNs, Health Systems, FQHCs, Awardees, Physician Groups, Contracting Entities, etc.) to support and oversee successful communication and negotiation.
• Act as the primary point of contact for Moderna for a defined set of accounts, analyzing and understanding sales trends for product sales to each account, achieving defined goals and objectives.
• Develop expert knowledge of the products offered by the company to ensure an excellent understanding of customer requirements and promote a mutually beneficial business relationship while adhering to Moderna Core Values and Mindsets.
• Work with your Sr. Director, within channels to establish & execute tactical initiatives reflected in dedicated business plans, which align with the business unit objectives.
• Analyze account objectives for each product and develop strategic/tactical plans to accomplish brand business objectives.
• Develop and maintain contacts within the industry to obtain environmental, competitive, and product-specific information.
• Build and maintain long-term relationships within defined customer bases to ensure customer alignment and create a foundation for new business.
• Collaborate and partner with internal and external stakeholders to enhance Moderna’s position in the market.
• Cultivate a close relationship with cross-functional team colleagues in Medical Affairs, Marketing, Distribution / Logistics, Strategic Partnerships, Customer Service, and Public Affairs departments to implement corporate, operational (shipping/inventory), market access, and brand-specific strategies and tactics.
• Represent Moderna at key trade and customer meetings / conferences.
• Promote Moderna portfolio of products to key customers that drives differentiation for Moderna and successful long-term business relationships.
• Collaborate with appropriate Moderna business teams, marketing, and medical affairs to ensure alignment and full utilization of resources at the account level. This includes utilization of marketing materials, execution of in-services, development, and execution of marketing or other service agreements.
• Liaise with Contracts, Customer Operations, Legal, HR, and Finance to ensure successful outcomes for the responsible channels.

Minimum Qualifications

• Bachelor’s Degree required.
• Minimum 10 years of experience in pharmaceutical/biotech account strategy and account management.

Preferred Qualifications

• Prior experience in vaccines is highly preferred.
• Knowledge and understanding of product reimbursement.
• Demonstrated prior experience with establishing and consistently... (content truncated in original)