Regular, predictable, full attendance is essential
Ability to carry out job functions as assigned
Support club policies, procedures, and compliance
Act with honesty and integrity
Maintain a friendly and positive attitude
Work as a team with collaboration and respect
Embrace inclusion and diversity
Move with speed and agility
Understand how to access and read production and/or financial performance reporting for the department
Responsibilities
Provide members with prompt and courteous service and assistance
Replenish, refill, stock, and straighten merchandise
Ensure proper signage of merchandise
Keep sales floor clean, neat, and fully organized
Replenish milk, dairy, freezer, food, and non-food merchandise
Fold and organize apparel, books, and other merchandise
Remove empty cardboard from the sales floor, shelves, display cases, and replenish box bins
Use cardboard baler to dispose of cardboard
Return all returned and re-shop merchandise to the sales floor
Maintain all club policies and procedures
Perform other duties as assigned, including working in other departments as needed
Deliver service excellence through all points of contact (Greet, Anticipate, Appreciate - GAA)
Resolve and deescalate member concerns
Ensure a safe and positive environment for members and team
Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized)