Recovery Clerk Full Time at BJ's Wholesale Club

Goodlettsville, Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Regular, predictable, full-time attendance is essential
Ability to carry out job functions and responsibilities as assigned
Support club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity, working collaboratively with respect
Maintain a friendly and positive attitude
Move with speed and agility
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (Grand opening look daily, all items stocked, promotional plans executed, visible accurate signage, clean and organized)

Responsibilities

Provide members with prompt and courteous service and assistance
Replenish, refill, stock, and straighten merchandise; ensure proper signage
Keep sales floor clean, neat, and fully organized
Replenish milk, dairy, freezer, food, and non-food merchandise
Fold and organize apparel, books, and other merchandise
Remove empty cardboard from sales floor, shelves, display cases, and replenish box bins; use cardboard baler to dispose of cardboard
Return all returned and re-shop merchandise to the sales floor
Maintain all club policies and procedures
Perform other duties as assigned, including working in other departments as needed
Deliver service excellence, resolve and de-escalate member concerns
Work as a team to achieve goals and deliver GOLD club standards daily
Understand how to access and read production and/or financial performance reporting for the department

Skills

Key technologies and capabilities for this role

customer servicestockingmerchandise replenishmentsales floor organizationinventory managementretail operations

Questions & Answers

Common questions about this position

What benefits are offered to team members at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off, flexible health benefits with medical, dental, vision, HSA and FSA options, 401(k) with company match, and an employee stock purchase plan at a 15% discount.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What are the main responsibilities of a Recovery Clerk?

The role involves providing prompt and courteous service to members, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and delivering GOLD Member Standards with a friendly and positive attitude.

What makes a strong candidate for the Recovery Clerk position?

Strong candidates demonstrate commitment to team standards, member service excellence, ability to maintain a clean and organized sales floor, and alignment with values like honesty, integrity, collaboration, and a positive attitude.