Recovery Clerk Full Time at BJ's Wholesale Club

Richmond, Virginia, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Regular, predictable, full-time attendance is essential
  • Ability to carry out job functions and responsibilities as assigned
  • Support club policies, procedures, and compliance
  • Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
  • Ensure a safe and positive environment for members and team members
  • Embrace inclusion and diversity, working collaboratively and respectfully
  • Maintain a friendly and positive attitude
  • Move with speed and agility
  • Eligibility for benefits (varies by position, e.g., 18+ for 401(k))

Responsibilities

  • Provide members with prompt and courteous service and assistance
  • Replenish, refill, stock, and straighten merchandise
  • Ensure proper signage of merchandise
  • Keep sales floor clean, neat, and fully organized
  • Replenish milk, dairy, freezer, food, and non-food merchandise
  • Fold and organize apparel, books, and other merchandise
  • Remove empty cardboard from sales floor, shelves, display cases, and replenish box bins; use cardboard baler to dispose of cardboard
  • Return all returned and re-shop merchandise to the sales floor
  • Maintain all club policies and procedures
  • Perform other duties as assigned, including working in other departments as needed
  • Deliver service excellence, resolve and de-escalate member concerns, and commit to GOLD Member Standards (Greet, Anticipate, Appreciate)
  • Work as a team to deliver GOLD club standards daily, including grand opening look, stocking items, executing promotional plans, maintaining visible accurate signage, and keeping clean and organized inside and out
  • Understand how to access and read production and/or financial performance reporting for the department

Skills

Key technologies and capabilities for this role

customer servicestockingmerchandise replenishmentsales floor organizationinventory managementretail operations

Questions & Answers

Common questions about this position

What benefits are offered to team members at BJ's Wholesale Club?

Benefits include weekly pay, free BJ’s memberships for you and a household member, generous paid time off for vacation, personal, sick days, holidays, bereavement, and jury duty, flexible health benefits with medical, dental, vision, HSA, and FSA options, a 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What skills or qualities are important for the Recovery Clerk role?

Key qualities include providing prompt and courteous service, acting with honesty and integrity, maintaining a friendly and positive attitude, working as a team with collaboration and respect, and ensuring a clean, neat, and organized sales floor.

What is the company culture like at BJ's Wholesale Club?

The culture emphasizes teamwork, purpose, opportunity, flawless execution, accountability, honesty, integrity, inclusion, diversity, collaboration, respect, speed, agility, innovation, and delivering GOLD Member Standards with a focus on members.

What makes a strong candidate for the Recovery Clerk position?

Strong candidates carry out assigned functions, support club policies and compliance, lead with the member in mind, resolve concerns, ensure a safe and positive environment, and commit to daily GOLD club standards like keeping the club clean, organized, and fully stocked.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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