Quality Support Technician at Caterpillar Inc.

Leicester, England, United Kingdom

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£33,800 – £37,500Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, ConstructionIndustries

Requirements

Attention to Detail: Able to follow clear processes and spot defects accurately during production
Problem-Solving Skills: Comfortable working through issues and finding practical solutions to keep things moving
Good Communication: Can explain problems clearly to team members, suppliers, and other departments
Technical Understanding: Able to read engineering drawings and use basic computer tools like Excel and PowerPoint to log and report issues
Previous supervisory experience, ideally within a production or quality environment (preferred)
Experience using hand measuring tools such as CMM and Faro Arm (preferred)

Responsibilities

Following and encouraging safe working practices to help keep the work area safe and productive
Spotting and investigating defects using clear processes to make sure products meet quality standards
Reporting problems clearly to team leaders and suppliers so they can be sorted quickly
Working with others to share information and solve quality issues together
Using problem-solving skills to fix issues and help improve how things are done
Recording defects and tracking repairs using the computer system to make sure nothing gets missed
Leading a small team of Auditors and Quality Technicians to support quality across the production area

Skills

Quality Assurance

Defect Investigation

Problem Solving

Team Leadership

Data Recording

Computer Systems

Safe Working Practices

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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