Quality Supervisor, Cambodia at Away

Cambodia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel Goods, ManufacturingIndustries

Requirements

Minimum of 5 years of experience in handbags, backpacks and/or the luggage industry
Experience solving problems with factory partners and team members
Experience with raw materials and finished goods testing
Knowledgeable of incoming raw materials inspection processes, in-line inspection, and finished goods inspection
Basic English proficiency (both written and verbal communication)
Competent with Google Suite and general data entry computer skills
Detail-oriented and well organized
Self-motivated, able to act independently, and set priorities
Team player
Willing to travel throughout Asia, and to factories around the Phnom Penh area
Creative and innovative
Agile and motivated by a fast-paced and ever changing environment
Passionate about transforming travel for all

Responsibilities

Execute Away’s QA/QC vision across suppliers, overseeing inspections, testing, and quality reporting
Support new product development
Drive corrective actions with suppliers and ensure consistent product quality and efficiency across regions
Conduct inspections on incoming materials, semi-finished goods, and finished goods at supplier factories
Assist factory Incoming Material QC person(s) to inspect material from sub-contractors and report mass or critical defects promptly
Inspect semi-finished goods or randomly inspect assembly stations in the production line, and remind production line manager of defective parts
Execute Final Quality Control process, randomly sampling finished cartons based on AQL standard sampling plan
Record inspection data and summarize non-conforming products per standard operation procedure
Ensure factory does not ship quarantined defective products or assemble with defect parts
Assist factory QC with testing protocols, collect accurate test data, and generate test reports
Work closely with Away’s QC inspector to manage new product development and production at multiple locations
Lead inspections and assessments at factory locations, establishing QC procedures and documentation for pre-production, in-process reviews, and final inspections
Prioritize issues and assign tasks to inspectors based on quality reports and observations
Visit factories to identify issues, raise them to factory management, and establish corrective action plans with suppliers
Recommend improvements to enhance quality and efficiency

Skills

Key technologies and capabilities for this role

QA/QCQuality InspectionAQL SamplingIncoming Material InspectionFinal Quality ControlDefect ReportingTesting ProtocolsTest ReportingCorrective ActionsProduct DevelopmentSupplier Management

Questions & Answers

Common questions about this position

What is the salary for the Quality Supervisor position?

The salary is KHR 123.4M.

Is this role remote or onsite?

This is an onsite position in Cambodia.

What experience and skills are required for this role?

Candidates need a minimum of 5 years of experience in handbags, backpacks and/or the luggage industry, knowledge of incoming raw materials inspection processes, in-line inspection, and finished goods inspection, experience with raw materials and finished goods testing, basic English proficiency, and competence with Google Suite.

What is the company culture like at Away?

Away believes travel makes us better and operates as a community of travelers focused on creating, innovating, and making travel more seamless for everyone.

What makes a strong candidate for the Quality Supervisor role?

A strong candidate has at least 5 years of experience in the handbags, backpacks, or luggage industry, expertise in QA/QC processes including inspections and testing, problem-solving skills with factories and teams, basic English proficiency, and Google Suite competence.

Away

Designs and sells high-quality luggage

About Away

Away designs and sells high-quality luggage and travel accessories aimed at modern travelers who appreciate both functionality and style. Their products include suitcases, bags, and various travel accessories that are practical yet aesthetically pleasing. Away operates on a direct-to-consumer model, selling products through their website and physical stores in major cities, which allows them to control the customer experience and offer competitive prices. They provide a 100-day trial period, free shipping, and returns to enhance customer satisfaction. Away has expanded its reach to several countries and also targets corporate clients through a gifting program. The company's goal is to transform the travel goods market by combining style and functionality while maintaining a strong focus on customer service.

New York City, New YorkHeadquarters

2015Year Founded

$210.1MTotal Funding

LATE_VCCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Benefits

Medical, dental & vision insurance

Life and AD&D insurance

401(k) with a company match

Flexible spending, health savings & commuter benefits

PTO

Paid Parental Leave

Short & Long-term disability

Product stipends and recognition awards

Risks

Departure of key executive Mark Chou may impact leadership stability.

Competitors launching TSA-compliant products could erode Away's niche market advantage.

Significant discounts may impact perceived brand value and pricing strategy.

Differentiation

Away offers a 100-day trial period, enhancing customer satisfaction and loyalty.

Direct-to-consumer model allows Away to maintain control over customer experience.

Away's products combine functionality and style, transforming luggage into a statement piece.

Upsides

Away recognized as one of Fast Company's 'World's Most Innovative Companies'.

Growth in corporate gifting market expands Away's market reach.

Increased demand for compact and lightweight luggage benefits Away's product offerings.

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