Quality Control Lead at Home Chef

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Meal DeliveryIndustries

Requirements

Mastery of all core QC Tech responsibilities, including labeling, portioning, meal bagging, shipping line, and final box verifications
Mastery of Home Chef’s Receiving Process and Outbound Transfer Process
Ability to perform on-the-floor coaching, training, and retraining for new and less experienced QC Techs
Proficiency with Home Chef FSQA Tools & Applications
Availability to work one of the specified shift schedules (Day or Night shifts with defined days off, start/end times)
Professional communication, respect for co-workers, punctual attendance, and adherence to time off request procedures
Commitment to facility GMPs

Responsibilities

Fulfills all responsibilities of a QC Tech, including packing, managing donations, and setting up, breaking down, and maintaining portioning equipment
Performs Start-of-Shift and Product Changeover Activities: verifies equipment/table setup, correct ingredients, scale verification, and appropriate tools/utensils
Supports Core QC Activities: demonstrates mastery of QC Tech duties, escalates quality issues (e.g., produce quality, high temperatures) to FSQA Supervisor/leadership, and accurately documents verifications
Conducts Detailed Ingredient Inspections: performs off-the-line checks (e.g., full box inspections) as directed
Performs Temperature Checks: checks every cooler and freezer once per shift, documents results, and escalates issues
Provides Training, Retraining, and Coaching: serves as point of contact for FSQA tools/applications, delivers on-floor training to QC Techs
Handles Issue Escalation: promptly notifies FSQA Supervisor/leadership of food safety/quality issues (e.g., produce quality, portioning quantity, missing ingredients)
Maintains positive Attitude and Attendance: arrives on time, communicates professionally, treats co-workers respectfully, escalates attitude issues
Follows and enforces facility GMPs throughout the facility

Skills

Quality Control

Equipment Verification

Product Changeover

Team Coaching

Associate Training

Packing

Portioning Equipment Maintenance

Start-of-Shift Checks

Home Chef

Meal kit delivery service with fresh ingredients

About Home Chef

Home Chef provides a meal kit delivery service that sends fresh ingredients and easy-to-follow recipes directly to customers' homes. This service is designed for busy individuals and families who want the convenience of home-cooked meals without the need for meal planning or grocery shopping. Customers subscribe to various meal plans that cater to their dietary preferences, receiving a weekly box with pre-portioned ingredients and step-by-step instructions for preparing meals. Home Chef stands out from competitors by offering a diverse menu that includes a wide range of meal options, ensuring there is something for everyone. The company's goal is to save time and reduce the stress of meal preparation while delivering high-quality ingredients and delicious recipes, making it easier for modern households to enjoy home-cooked meals.

Chicago, IllinoisHeadquarters

2013Year Founded

$55.4MTotal Funding

ACQUISITIONCompany Stage

Food & Agriculture, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Vision insurance

Dental insurance

Health insurance

401(k) match

Casual wear

Weekly credit toward lunch provided

Produce and snacks

Employee discount

Life insurance

Disability insurance

Fun workspace

FSA

Flexible hours

Flexible PTO

Risks

Increased competition from new meal kit services like Gobble and EveryPlate threatens market share.

Environmental concerns over plastic packaging may lead to customer backlash.

Supply chain disruptions could affect ingredient availability and quality, impacting customer satisfaction.

Differentiation

Home Chef offers diverse meal plans catering to various dietary preferences and needs.

Partnerships with popular franchises like PAW Patrol and Bluey attract families and young audiences.

Sustainability initiatives, including food rescue programs, align with growing consumer eco-consciousness.

Upsides

Rising demand for meal kits with unique dietary options boosts Home Chef's menu expansion.

Collaborations with media franchises enhance brand visibility and customer engagement.

Growing popularity of subscription services supports Home Chef's business model and customer retention.

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