Quality Assurance Lead ( Night shift ) at Assurant

Irving, Texas, United States

Assurant Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Electronics, Quality AssuranceIndustries

Requirements

  • High school diploma or equivalent
  • 3+ years of demonstrated quality experience
  • Ability to lead and mentor QA team members

Responsibilities

  • Inspect, test, and audit product processes following set procedures and exercising reasonable judgment
  • Perform Quality Assurance Lead operations (within procedural verbatim compliance) related to the test and inspection of electronic devices
  • Perform quality inspection operations following instructions and pre-established guidelines
  • Create work instructions for the Quality department, in collaboration with the documentation team and the Quality Supervisor
  • Provide training to new and/or existing employees on 6S and work instruction
  • Participate in the weekly department status update meeting with the department supervisor
  • Provide SIPOC training
  • Track weekly tasks and metrics
  • Provide ANSI/AQL results to external customers
  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally
  • Lead and mentor QA team members, as well as manage outside contract testers
  • Develop and execute test plans and procedures (manual and automated)
  • Enter relevant data and audit/inspection results in our computer database
  • Provide process improvement feedback
  • Work on multiple programs and in multiple QA functional areas
  • Serve as a resource for questions to other co-workers when supervisor is unavailable
  • Document relevant facts and information to support work performed
  • Participate in continuous improvement and team building activities
  • Maintain productive working relationships with all team members
  • Perform other duties as assigned

Skills

Quality Assurance
Inspection
Auditing
6S
SIPOC
ANSI/AQL
Test Plans
Automated Testing
Process Improvement
Training
Metrics Tracking
Work Instructions

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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