Quality Assurance Analyst I at M&T Bank

Getzville, New York, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associates' degree and a minimum of 1 years' work experience in the area supported, or in lieu of a degree a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 years' work experience in the area supported
Proven analytical skills
Proven verbal and written communication skills
Prior experience with pertinent spreadsheet, word processing, database and presentation software
Detail-oriented

Responsibilities

Monitor and/or complete audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to established internal policies and processes and external regulations
Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence
Maintain records of discovered deficiencies to support reporting and trend analyses of activities
Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings
Identify potential areas for process or procedural improvements
Participate in more complex monitoring and/or audit of activities as requested
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

auditingcompliance monitoringrisk assessmentregulatory complianceprocess improvementcall monitoringtrend analysisinternal controls

Questions & Answers

Common questions about this position

What is the pay range for the Quality Assurance Analyst I position?

The pay range for this position is $20.55 - $34.25 Hourly (USD), with the specific compensation based on the candidate’s knowledge, skills, and experience.

Is this Quality Assurance Analyst I role remote or onsite?

This information is not specified in the job description.

What skills are required for the Quality Assurance Analyst I role?

Required skills include proven analytical skills, proven verbal and written communication skills, prior experience with spreadsheet, word processing, database and presentation software, and being detail-oriented.

What is the education and experience required for this position?

An Associate's degree and a minimum of 1 year's work experience in the area supported is required, or in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 year's work experience in the area supported. A Bachelor's degree and prior experience providing written or verbal feedback are preferred.

What does M&T Bank value in its company culture?

M&T Bank promotes an environment that supports belonging and reflects the M&T Bank brand, while adhering to risk and regulatory standards, policies, and controls.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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