QA Specialist (Remote) at KnowBe4

Leicester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, eLearning, EdTechIndustries

Requirements

Bachelor’s degree in related field
Minimum 3 years of relevant experience working in eLearning QA
Excellent communication skills, written and verbal
Good communication skills in English
Able to correct others while, at the same time, encouraging them to improve their skills

Responsibilities

Review and edit course scripts, descriptions, storyboards, and other deliverables
Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
Test course builds, complete issue logs and re-test fixes until the fix passes
Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
Flexibility regarding working hours as they will be working with teams across different time zones
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Skills

Key technologies and capabilities for this role

QA TestingCourseware RevieweLearningScript EditingStoryboardingAttention to DetailContent TestingFeedback Provision

Questions & Answers

Common questions about this position

Is this QA Specialist position remote?

Yes, this is a remote position as indicated by the job title.

What are the required qualifications for the QA Specialist role?

A Bachelor’s degree in a related field and minimum 3 years of relevant experience working in eLearning QA are required.

What is the company culture like at KnowBe4?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia competitions, and local outings.

What salary or compensation does the QA Specialist role offer?

This information is not specified in the job description.

What skills make a strong candidate for this QA Specialist position?

Strong candidates have excellent written and verbal communication skills in English, attention to detail, the ability to think outside the box, and experience correcting others while encouraging improvement in a collaborative, fast-paced environment.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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