Quality Assurance Analyst, AI Delivery
CrestaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, eLearning, EdTechIndustries
Requirements
- Bachelor’s degree in related field
- Minimum 3 years of relevant experience working in eLearning QA
- Excellent communication skills, written and verbal
- Good communication skills in English
- Able to correct others while, at the same time, encouraging them to improve their skills
Responsibilities
- Review and edit course scripts, descriptions, storyboards, and other deliverables
- Review graphics/art department deliverables to ensure the quality and adherence as storyboard dictates
- Test course builds, complete issue logs and re-test fixes until the fix passes
- Communication with the team on these issues and provide feedback in a collaborative way that helps to make all the departments in courseware thrive
- Flexibility regarding working hours as they will be working with teams across different time zones
- Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
- Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users
Skills
QA Testing
Courseware Review
eLearning
Script Editing
Storyboarding
Attention to Detail
Content Testing
Feedback Provision
KnowBe4
Security awareness training and phishing simulations
About KnowBe4
KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.
Clearwater, FloridaHeadquarters
2010Year Founded
$390.1MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees
Benefits
Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach
Risks
Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.
Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.
Economic downturns could challenge subscription-based revenue models due to budget cuts.
Differentiation
KnowBe4 offers the world's largest security awareness training and simulated phishing platform.
The platform is user-friendly, intuitive, and scalable for busy IT professionals.
KnowBe4's rapid deployment is often twice as fast as competitors' solutions.
Upsides
Increased demand for cybersecurity training due to remote and hybrid work environments.
Growing interest in gamified learning enhances engagement in security awareness programs.
AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.
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