QA Manager, Workvivo - Ireland at Zoom

Cork, County Cork, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Employee Experience, SoftwareIndustries

Requirements

Proven QA leader with experience managing manual and automation teams in an agile environment
Deep understanding of test strategy, automation frameworks, and continuous integration practices
Skill in building and scaling QA processes that balance speed, quality, and efficiency
Hands-on problem solver comfortable digging into details when needed but able to set long-term direction
Excellent collaboration skills to partner effectively with Product, Engineering, and CX teams ensuring quality is owned across the lifecycle
Passion for continuous improvement, introducing new tools, processes, and ideas to raise quality standards
Effective communication and mentoring skills to inspire the team and help others grow

Responsibilities

Leading and growing a high-performing QA function spanning multiple cross-functional agile teams
Overseeing manual QA specialists and the test automation framework team, ensuring quality is embedded at every stage of delivery
Driving a culture of continuous improvement by introducing new tools, processes, and best practices to elevate quality and efficiency
Partnering closely with Product and Engineering leaders to ensure reliable, scalable, and customer-centric releases
Shaping the long-term test strategy and automation roadmap, balancing speed with robustness
Empowering and mentoring QA engineers to develop technically and professionally
Influencing cross-team engineering standards and advocating for quality as a shared responsibility across the organization

Skills

QA Management

Test Automation

Manual Testing

Agile

Test Strategy

Automation Frameworks

Continuous Integration

CI/CD

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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