QA Analyst, Vault

Position Overview

• Location Type: Remote
• Job Type: Not Specified
• Salary: Not Specified

Keeper Security is seeking a motivated and detail-oriented QA Analyst to join their Vault and Desktop team. This is a 100% remote position, with the option for a hybrid schedule for candidates in the Chicago, IL metro area. Keeper Security is a global leader in cybersecurity, providing trusted software used by millions worldwide. This role offers an opportunity to contribute to the quality of a widely-used product in a fast-growing cybersecurity company.

About Keeper

Keeper Security is a cybersecurity company focused on transforming security for individuals and organizations globally. Their solutions are built with end-to-end encryption for protection across all devices and locations. Keeper's platform offers password, passkey, and secrets management, privileged access, secure remote access, and encrypted messaging.

About the Role

As a QA Analyst on the Vault team, you will be responsible for ensuring the quality and reliability of Keeper’s Vault application, a core component of their password management and secure storage solutions. This entry-level position will focus on functional testing, UI testing, and manual testing of both mobile and web applications. You will collaborate with development and product teams to identify and report defects, ensuring the Vault products meet high-quality standards.

Responsibilities

• Perform manual testing of the Keeper Vault application (web and mobile versions) to ensure functionality and security standards.
• Test new features, bug fixes, and updates to verify correct operation and identify potential issues.
• Collaborate with the development team to understand requirements and assist in determining test case scenarios.
• Report and track defects in Jira, ensuring thorough documentation and clear communication.
• Execute test plans and document testing activities for complete test coverage.
• Perform basic usability testing to ensure the application meets user expectations and provides an intuitive user experience.
• Support the QA team in identifying improvements to the testing process and overall product quality.

Requirements

• Strong attention to detail and a passion for ensuring product quality.
• Basic understanding of software testing methodologies (functional, regression, UI testing).
• Familiarity with web applications, mobile applications, and different platforms (Windows, macOS, iOS, Android).
• Ability to follow test plans and procedures, and document results clearly and accurately.
• Strong communication skills and ability to work well in a collaborative, team-oriented environment.
• U.S. Person Status Required: Due to involvement in GovCloud, all applicants must be a U.S. Person (U.S. citizen or lawful permanent resident/Green Card holder).
• Experience with bug tracking tools (e.g., Jira) is a plus, but not required.

Preferred Requirements

• Experience testing mobile applications (iOS, Android) and web applications.
• Familiarity with basic QA tools for managing test cases and defect tracking.
• Understanding of security and privacy standards in software applications, particularly in password management and secure data storage.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/L (Incomplete information)