PT Command Center Security Officer - RISE Security Services at Red Hat

Huntsville, Alabama, United States

Red Hat Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Security ServicesIndustries

Requirements

  • High School diploma or equivalent
  • Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license
  • Effectively apply internal and external customer service practices and processes to meet quality service standards
  • Learn and apply information on a wide range of security services and compliance requirements to assess security concerns and develop solutions
  • Resolve problems utilizing knowledge and experience
  • Communicate in a professional manner, deliver information clearly and effectively, actively listen, and use tact and diplomacy in sensitive situations
  • Use correct English including spelling, grammar, and punctuation
  • Operate computers, use business software, and other standard office equipment
  • Understand and follow written and oral instructions
  • Set priorities and manage one's own time effectively
  • Ability to meet physical demands: intermittent standing, sitting, and walking; repetitive use of hands for computers and office equipment; reaching with hands and arms; intermittent lifting and carrying between 5 and 25 pounds

Responsibilities

  • Remains alert and observant for all unauthorized activities on and around client locations
  • Perform continuous monitoring of all client locations through use of alarm and video management systems
  • Respond to alarms and alerts quickly and appropriately based on Standard Operating Procedures
  • Report all suspicious or potential criminal activity observed on client property to appropriate local law enforcement, client, or security team as needed
  • Complete activity and incident reports as necessary
  • Record alarm activity including all false, actual, and test alarms to a reviewable log for audit review
  • Remains in Alarm Receiving Center at all times unless relieved by another officer or maintaining contact via wireless phone headset
  • Maintain professional language, subjects, and behavior while communicating with all persons
  • Keep uniform, personal grooming, and general appearance consistent with RISE uniform standards
  • Maintain client confidentiality for their operations and personnel
  • Assist local staff with opening and closing procedures if necessary
  • Other duties as assigned

Skills

Alarm Monitoring
Video Management Systems
Incident Reporting
Communication Skills
Security Procedures
Activity Logging
Unarmed Security License

Red Hat

Open-source enterprise software and cloud solutions

About Red Hat

Red Hat specializes in open-source software solutions for large organizations and enterprises, focusing on cloud computing and enterprise software. Its main product, Red Hat OpenShift, is a Kubernetes-based platform that allows businesses to manage containerized applications efficiently across various cloud environments. This platform supports fast deployment and easy integration, helping companies modernize their IT infrastructure without being tied to a single cloud provider. Red Hat operates on a subscription-based model, where clients pay for access to software, updates, and customer support, along with professional services like consulting and training. Additionally, Red Hat offers a marketplace for certified enterprise software compatible with OpenShift, providing tools that enhance application performance and reduce costs. The company's goal is to enable enterprises to effectively manage and scale their IT infrastructure using open-source solutions.

Raleigh, North CarolinaHeadquarters
1993Year Founded
ACQUISITIONCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Tuition Reimbursement

Risks

Competition from SUSE and Canonical in Kubernetes and cloud offerings is intensifying.
Over-reliance on AWS partnerships may limit Red Hat's flexibility and bargaining power.
Rapid AI advancements could outpace Red Hat's current offerings, requiring significant investment.

Differentiation

Red Hat specializes in open-source solutions for enterprise software and cloud computing.
Red Hat OpenShift offers a Kubernetes-based platform for managing containerized applications.
Red Hat's marketplace provides certified enterprise software compatible with OpenShift.

Upsides

Growing demand for hybrid cloud solutions boosts Red Hat's market opportunities.
Expansion in AI and machine learning supports Red Hat's RHEL AI capabilities.
Increased focus on sustainability aligns with Red Hat's resource-efficient open-source solutions.

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