Property / Community Manager for HOA Communities - (Katy) at SpectrumAi

Houston, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, HOAIndustries

Requirements

8+ years of solid professional work experience in roles requiring proactive effort and decisions (e.g., retail, restaurants, hospitality, administrative, department management, office management, operations)
Developed skills in some of the following: customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, vendor management
Customer-centric positive attitude
Extreme ownership of tasks
Team player mindset, coachable, highly organized, accountable, fantastic multi-tasker
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Must be available for after-hour emergencies

Responsibilities

Passionately live the Same Day Response Policy
Engage with board members and homeowners in your community
Manage daily, weekly, and monthly tasks for a portfolio of associations
Plan for and facilitate association board meetings and annual meetings
Handle vendor relations, including the bidding and project management process
Consult with other departments in support of your communities
Provide Risk Management, Insurance, and Litigation Support
Prepare budgets and manage the finances of the associations
Additional tasks as necessary
Act as liaison between HOA’s board of directors, homeowners, and vendors
Demonstrate ultimate level of ownership in completing all tasks and projects
Be a customer service champion and manage vendor relationships while operating portfolio of communities with a positive attitude

Skills

Key technologies and capabilities for this role

customer serviceadministrationcommunicationnegotiationconflict resolutioninsurancebudgetsfinancialslegal mattersvendor management

Questions & Answers

Common questions about this position

Is prior HOA or property management experience required for this role?

No prior HOA experience is required, as the company provides industry-leading education and training, with initial training taking one year and mentorship to become an expert in three years.

What skills or background are helpful for this position?

Candidates typically have 8 to 10 years of professional experience in roles requiring proactive effort, with helpful skills in customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management.

What is the company culture like?

The company emphasizes a vibrant work family culture where team members support each other, volunteer help, and act as students and teachers, valuing the person next to you as key to success.

What are the day-to-day responsibilities of a Community Manager?

Responsibilities include living the Same Day Response Policy, engaging with board members and homeowners, managing tasks for a portfolio of associations, facilitating meetings, handling vendor relations, risk management, insurance, litigation support, preparing budgets, and being available for after-hour emergencies.

What makes a strong candidate for this Community Manager role?

Strong candidates are positive, motivated professionals with 8-10 years in customer-facing or operational roles like retail, hospitality, or administration, eager to join a work family and develop skills in community management through provided training.

SpectrumAi

Develops electronic health records for ABA therapy

About SpectrumAi

SpectrumAi develops innovative solutions for life-changing therapies, including Twyll, a next-generation electronic health record (EHR) modernizing Applied Behavior Analysis (ABA) therapy through transformative, data-driven tools. Twyll simplifies documentation and improves supervisor oversight with a modern interface, while Patterns ABA network analytics enables the transition to value-based contracting through objective data and analytics.

Los Angeles, CaliforniaHeadquarters

2021Year Founded

$28.2MTotal Funding

SERIES_ACompany Stage

AI & Machine Learning, HealthcareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

Mental Health Support

Remote Work Options

Flexible Work Hours

Unlimited Paid Time Off

401(k) Retirement Plan

Company Equity

Professional Development Budget

Risks

Competition from startups like Elemy, which raised $219M, poses a threat.

Scaling globally is challenging due to varying ABA therapy regulations.

Dependence on continuous funding may be unsustainable if market conditions change.

Differentiation

SpectrumAi focuses on modernizing ABA therapy with data-driven solutions.

The company collaborates with global clinical leaders in autism care.

SpectrumAi's Twyll and Patterns platforms enhance data capture and measurement in ABA therapy.

Upsides

Increased telehealth adoption enhances SpectrumAi's reach in delivering ABA therapy.

Growing interest in personalized medicine aligns with SpectrumAi's data-driven approach.

Rising demand for digital health in pediatric care expands SpectrumAi's market presence.

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