Property Caretaker at Vacasa

Panama City Beach, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Vacation RentalsIndustries

Requirements

Experience working in hotel, hospitality, vacation or similar industry highly preferred
Minimum 1 year experience in housekeeping, maintenance or similar role
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Strong attention to detail
Tech-savvy with experience using various digital systems and applications; comfortable using mobile apps, tablets, and various software platforms
Reliable personal transportation essential due to frequent travel between worksites
Dependable and prepared, showing up on time and ready to go
Dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment
Comfortable talking to people—online or in person—and able to share information clearly, thoughtfully, and positively representing the company
Ability to work indoors or outdoors in varying weather conditions, in settings like private homes, resorts, offices, and laundry facilities
Flexible schedule including early mornings, evenings, weekends, and holidays
Regular travel within the locally assigned market and/or region
Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, repetitive hand/finger motions) and lift up to 50 pounds without assistance

Responsibilities

Assist in the daily operations of the assigned portfolio of homes; identify areas for improvement and assist managers in process enhancements to drive efficiency and quality outcomes
Support the team with escalated guest and homeowner concerns by responding to emails, calls, and tickets
Perform light home maintenance (e.g., light bulbs, fix door hinges, unclog a toilet)
Conduct regular inspections prior to guest and owner arrivals
Work to resolve guest and homeowner concerns by responding to emails, calls, and tickets; partner with the management team on escalated issues
Partner and assist Business Development Representative and management team when new units join the portfolio
Support cross-functionally across the team as needed
Other duties as assigned

Skills

Key technologies and capabilities for this role

Property ManagementGuest RelationsHome MaintenanceHousekeepingCustomer SupportEmail CommunicationPhone SupportTicketing SystemsProperty InspectionsProcess Improvement

Questions & Answers

Common questions about this position

What is the pay rate for the Property Caretaker position?

The pay rate is $17 - $18 per hour, with actual pay varying based on skill, experience, education, and/or location. Eligible employees receive up to $100 per month car allowance.

Is reliable personal transportation required for this role?

Yes, reliable personal transportation is essential due to frequent travel between worksites.

What skills and experience are required for the Property Caretaker role?

Required qualifications include minimum 1 year experience in housekeeping, maintenance or similar role, excellent time management skills, strong attention to detail, and being tech-savvy with digital systems. Experience in hotel, hospitality, or vacation industry is highly preferred, along with dependability, self-motivation, and ability to work independently in a team.

What is the company culture like at Vacasa?

The company emphasizes a culture of doing things the right way, building trust, and supporting each other as a team, while valuing contributions, investing in growth, and providing opportunities to make a real impact.

What makes a strong candidate for the Property Caretaker position?

Strong candidates are dependable, show up on time and ready to go, have relevant experience in hospitality or maintenance, excellent time management, attention to detail, tech-savviness, and the ability to work independently while contributing to a collaborative team.

Vacasa

Vacation rental management and property services

About Vacasa

Vacasa operates in the vacation rental market, providing property management services to homeowners and travelers. The company manages vacation rental properties for homeowners, taking care of marketing, booking, cleaning, and maintenance to help them maximize their rental income. Vacasa uses technology to optimize pricing and streamline operations, which helps ensure high occupancy rates and positive guest experiences. Unlike many competitors, Vacasa also offers additional services such as interior design and real estate brokerage, enhancing support for property owners. The goal of Vacasa is to deliver strong financial returns for homeowners while creating memorable stays for guests.

Portland, OregonHeadquarters

2009Year Founded

$617.2MTotal Funding

IPOCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees