Project Manager, E-Learning at MindTickle

Pune, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-Learning, EdTech, Revenue Enablement, SaaSIndustries

Requirements

Have at least 8+ years of experience managing content development or e-learning projects
Are an expert in project planning, customer communication, and delivery management
Have excellent written and oral communication skills
Are proficient in MS Office
Have excellent business analysis skills, negotiation skills, and people management skills
Are proactive and have an attitude to own & drive projects to completion
Possess the ability to prioritize, schedule, and meet deadlines
Are comfortable working in a fast-paced, rapidly changing environment
Have strong collaboration and problem-solving skills
Are experienced in working with large enterprise customers

Responsibilities

Manage multiple accounts and their active projects simultaneously
Own content development planning, budgeting, monitoring, and reporting
Prepare project map, plan for resources, and execute continuous client interaction through means of meeting summary, MoMs, and status updates
Drive customer satisfaction by ensuring timeliness and quality of deliverables while adhering to defined metrics scope and budget
Drive status meetings and other communications with the customers
Track key business metrics such as resource utilization/capacity, and consumption
Ensure compliance to set processes while proactively suggesting and implementing improvements to existing processes
Work with Vendors to ensure timeliness and quality of deliverables are met
Provide strategic inputs to the team on meeting the customer requirements constantly
Pre-sales support – Provide inputs in preparing proposals and SOW for clients
Share project learnings / best practices through knowledge-sharing sessions or training

Skills

Project Management

Content Development

Budgeting

Resource Planning

Client Interaction

Status Reporting

Vendor Management

Customer Satisfaction

Process Improvement

Pre-sales Support

SOW Preparation

Metrics Tracking

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees

Risks

Economic uncertainty may lead to reduced budgets for sales readiness solutions.

Rapid AI advancements require continuous innovation to maintain competitive edge.

Integration challenges from acquiring Enable Us could disrupt service delivery.

Differentiation

MindTickle offers a unique blend of gamified and data-driven sales training.

The platform integrates virtual coaching and readiness assessments for comprehensive sales enablement.

MindTickle's SaaS model allows flexible, scalable solutions for diverse business needs.

Upsides

Recognition as a leader in revenue enablement boosts MindTickle's market credibility.

Generative AI Copilot enhances sales training, aligning with current AI trends.

74% customer growth and 233% ARR increase highlight strong market demand.

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