Project Coordinator II at Astra

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, Data CentersIndustries

Requirements

2 - 4 years of work experience in logistics or project coordination/management
Familiarity with Microsoft Excel and Google Suite
Excellent communication skills, both verbal and written
Positive attitude and dependable
Excellent customer service skills
Ability to work both within a team and independently
Ability to multitask and prioritize workload in a fast-paced environment
Ability to use good judgment, as well as problem-solving and decision making skills
Ability to maintain confidentiality and professional decorum
Some experience and expertise in Colo/DC/POP site access, smart hands requests, RMAs, inventory, and audits, or similar logistics experience (demonstrable)

Responsibilities

Work closely with the Facility providers and Smart Hands to drive the issues
Work with the Hardware vendors ensuring the RMA shipments to and from Facilities
Assist with daily monitoring of the ticketing system and resolving them under defined SLA
Collaborate with Coordinators in the other regions, for smooth start/end of shift handover, to ensure a 24/7 follow the sun service
Collaborate with various regional teams for ticket resolution
Assist with identifying trends or recurring problems and escalates to team lead for resolution
Continuous process improvement, updating documentation on process and procedures and introducing innovative ideas to improve service and efficiency
Assist with identifying and collaborating on new process improvement opportunities
Communicate effectively, maintain and establish a good rapport with team and client
Assist with maintaining and monitoring ad-hoc project plans/schedules, work hours and expenditures
Attend and participate in client meetings as required
Work closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers
Facilitate and coordinate multiple cross functional teams to carry out day to day operations
Liaise with multiple teams, smart/remote hands and facility providers
Other duties as required

Skills

Key technologies and capabilities for this role

IT OperationsProject CoordinationTicketing SystemsSLA ManagementColo/DC/POPSmart HandsRMAInventory ManagementAuditsProcess ImprovementShift Handover

Questions & Answers

Common questions about this position

What experience is required for the Project Coordinator II role?

Candidates need 2-4 years of work experience in logistics or project coordination/management, plus familiarity with Colo/DC/POP site access, smart hands requests, RMAs, inventory, and audits or similar logistics experience.

What key skills are needed for this position?

Required skills include familiarity with Microsoft Excel and Google Suite, excellent communication skills (verbal and written), excellent customer service skills, ability to multitask and prioritize in a fast-paced environment, and problem-solving abilities.

Is this a remote position or does it require on-site work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Project Coordinator role?

A strong candidate will have 2-4 years in logistics or project coordination, experience with data center operations like smart hands and RMAs, excellent communication and customer service skills, and the ability to multitask independently in a fast-paced team environment.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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