Program Manager, Provider Operations

Position Overview

• Location Type: [Not Specified]
• Job Type: [Not Specified]
• Salary: [Not Specified]

Interwell Health is a kidney care management company dedicated to reimagining healthcare and helping patients live their best lives. We partner with physicians to set industry standards through expertise, scale, compassion, and vision.

As a Program Manager within the Provider Operations Team, you will serve as a crucial liaison between our provider network and nephrology practices. Your primary responsibility will be to facilitate a smooth transition to Value-Based Care. This role demands a diligent work ethic, excellent communication skills, and the ability to work both independently and collaboratively with external partners and internal, cross-functional teams.

Responsibilities

• Act as a primary contact and subject matter expert for Interwell Health (IWH) Network practices.
• Assist nephrology partners in achieving success within value-based care by uncovering valuable insights from data and identifying opportunities for improvement.
• Execute company initiatives, ensuring the timely completion of deliverables.
• Maintain accurate documentation of provider interactions and visits.
• Deliver timely training and/or onboarding to Network Providers.
• Verify that information presented to providers is both accurate and timely.
• Bring a deep understanding of the objectives and complexities of intricate Value-Based Care Programs and/or agreements, such as:
  • CMS Kidney Care Contracting
  • IWH Payor Agreements
  • IWH Practice Participation Agreements

Requirements

• Bachelor’s degree required; an Advanced Degree is desirable.
• Proven experience working with physicians and practices; nephrology-specific experience is a plus.
• Superior attention to detail and exceptional follow-through.
• Must possess an independent and proactive approach, demonstrating dedication to continuous learning.
• Excellent communication and interpersonal skills to effectively collaborate with providers, stakeholders, and internal teams.
• Willingness to travel up to 50% of the time to practices (assigned regions will be discussed during the interview process).

Company Information

Interwell Health's mission is to reinvent healthcare to help patients live their best lives. We proudly live our mission-driven values:

• We care deeply about the people we serve.
• We are better when we work together.
• Humility is a source of our strength.
• We bring joy to our work.
• We deliver on our promises.

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. We value everyone's unique journey.

A note on applications: If you feel you would be a great fit but don’t necessarily meet every single requirement, please still apply. We encourage you to consider applying.

Learn more at www.interwellhealth.com.

Important Notice: Interwell Health has been made aware of fraudulent employment offers being extended by individuals or organizations impersonating the company. These offers are not associated with Interwell Health. Please be advised that our organization will not extend a job offer without prior communication with our recruiting team and hiring managers.