Product Specialist Laboratory Equipment at Thermo Fisher Scientific

Auckland, Auckland, New Zealand

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Academia & Research, Biotechnology, Healthcare & Clinical, Industrial, Government AgenciesIndustries

Requirements

Demonstrated success in a technical sales setting
Formal tertiary qualifications in a relevant subject area (science, engineering, or similar) and/or related experience
A passion for laboratory equipment products
Demonstrated ability in a sales role with 3+ years of experience
Proven excellence in sales with an ability to consistently achieve results
Ability to travel within the territory to carry out primary responsibilities
Highly motivated and resourceful individual driven by results
Ability to work autonomously and in a team to position creative solutions
Resilience in long lead time sales, with a history of outstanding customer follow-up
Solution-focused individual able to prioritize time and effort to exceed customer expectations
Strategic problem solver with the ability to turn strategy into completed tasks

Responsibilities

Develop sales, customer, and marketing strategies with Portfolio teams and other partners, including identifying new business opportunities and achieving growth targets
Work closely with new and existing clients to resolve their needs and propose suitable products, services, and upgrades to maintain and grow revenue
Partner with other Product Specialists and field sales to identify new opportunities and close sales
Understand customer requirements and application needs on a technical level to ensure the most suitable solution is proposed
Liaise with Product Management to ensure inventory and product forecasting targets are met and customer/marketing expectations are achieved
Provide sales and technical support to customers and internal partners, offering first-line technical application support as needed
Resolve customer technical issues to high happiness
Attend regular sales meetings and report on territory plan execution
Collaborate with internal marketing and product managers on marketing collateral, advertising campaigns, and competitor analysis
Work across the LPG and broader business to improve growth and support customers with end-to-end solutions
Maintain an accurate opportunity funnel for all assigned products, including closure dates and completed sales processes
Maintain a forecast with an accuracy of +/- 5% on a monthly and/or quarterly basis
Accurately record customer visits and interactions using the CRM platform salesforce.com by the end of each week
Meet target customer visit requirements for the territory
Manage your own health and safety and that of others. Work with management to find, evaluate, and resolve EH&S concerns in the workplace

Skills

Key technologies and capabilities for this role

technical salessales pipeline managementcustomer relationship managementproduct forecastingmarket analysislead generationterritory managementsales strategylaboratory equipmentbiotechnology applications

Questions & Answers

Common questions about this position

Is this a remote position or field-based?

The role is mainly field-based, involving work in laboratory settings, office, and various outside weather conditions within an assigned territory.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Product Specialist role?

Key skills include technical sales expertise, understanding customer technical requirements and applications, providing technical support, sales pipeline management using CRM like Salesforce, and market/competitor analysis.

What is the work environment and team collaboration like?

The role involves close partnership with Key Account Managers, Inside Sales, Sales Development Representatives, Product Managers, Technical Applications Specialists, and the Technical Service team, in a collaborative environment focused on sales execution and customer support.

What makes a strong candidate for this Product Specialist position?

Strong candidates have technical knowledge of laboratory equipment, proven sales execution skills, ability to manage pipelines and forecasts accurately, and experience building customer relationships in market verticals like Academia & Research or Biotechnology.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

Land your dream remote job 3x faster with AI

Try Jobo Free