Product Operations Manager at Comcast

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Advertising Technology, Media, TechnologyIndustries

Requirements

Skills in Agile Methodology, Change Management, Product Management, Product Operations, Project Management
Ability to exercise independent judgement and discretion in matters of significance
Ability to manage work priorities independently
Ability to serve as a resource for colleagues with less experience
Availability for occasional early morning or evening meetings with international colleagues
Understanding of Operating Principles and commitment to customer experience, teamwork, continuous learning, Net Promoter System, driving results, inclusion, and doing what's right

Responsibilities

Serve as a business leader who drives change management, iterative process improvement, and program management
Analyze, understand, create, define, document, iterate on, and evangelize Product Management processes and/or tools
Partner with cross-functional teams – including Services, Support, Revenue, Strategy, and Engineering Operations – to collaboratively design and align on processes and tools required by Product Management to function effectively and efficiently
Drive adoption and adherence to new processes with empathy, clarity, and strategic influence/influence without authority
Contribute to the Operations team strategy and planning
Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Product OperationsChange ManagementProcess ImprovementProgram ManagementProduct ManagementCross-functional CollaborationBusiness AnalysisProcess DesignTool DevelopmentEngineering OperationsAgile Methodologies

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are needed for the Product Operations Manager role?

Key skills include driving change management, iterative process improvement, program management, cross-functional collaboration, and strategic influence without authority.

What is the company culture like at FreeWheel?

The culture emphasizes operational excellence, continuous improvement, collaboration, and empowering product teams to deliver world-class technology, with a focus on customers first and operating principles.

What makes a strong candidate for this Product Operations Manager position?

Strong candidates thrive in dynamic environments, love solving complex problems, exercise independent judgement, manage priorities independently, and are passionate about enabling product teams.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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