[Remote] Product Operations Manager at Qualia

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Technology, PropTechIndustries

Requirements

6+ years of relevant experience in product management, product operations, program management, chief of staff, or strategy and operations roles, preferably in a B2B SaaS environment
Proven track record of designing and implementing operational frameworks and processes that measurably improved team performance
Deep understanding of the product discipline—you know what great product management looks like and can coach others toward excellence
Experience working with cross-functional teams in a fast-paced, high-growth technology environment
Demonstrated ability to lead complex, multi-stakeholder initiatives without direct authority. You build consensus and drive change across all levels of an organization, from individual engineers to executives
Analytical and strategic with a proven track record of using data to drive decisions and identify operational bottlenecks
You solve problems through listening, disambiguating, asking questions, and negotiating trade-offs. You have sound judgment for when to build process and when to remove it
Communicator: Exceptional written and verbal communication skills with an ability to synthesize complex information for diverse audiences
A "founder's mentality" with a strong bias for action. You are comfortable building from scratch and navigating the ambiguity of a "0 to 1" role

Responsibilities

Assess and improve the velocity and quality of product production throughout R&D through data-driven analysis and targeted interventions
Identify and eliminate bottlenecks in the product development lifecycle, continuously optimizing for speed and quality
Establish metrics and reporting systems to measure team performance, product quality, and operational health
Introduce and remove processes strategically to improve cross-functional coordination, reduce meeting overhead, and increase employee satisfaction
Build and maintain a world-class product operating system that maximizes R&D investment returns
Orchestrate roadmap planning processes across all product teams, ensuring alignment with company strategy and cross-team dependencies
Act as a trusted advisor to product leadership, proactively identifying challenges and enabling teams with clear solutions
Own and optimize the R&D "toolbox" (Jira, Confluence, Figma, etc.) to ensure we're getting the most value from our tools
Use data to form and defend your position on process improvements, tracking key metrics to measure impact

Skills

Key technologies and capabilities for this role

Product OperationsData AnalysisProcess OptimizationMetricsReportingRoadmap PlanningCross-Functional CoordinationR&D ManagementBottleneck AnalysisOperational Health

Questions & Answers

Common questions about this position

What experience level is required for the Product Operations Manager role?

The role requires 6+ years of relevant experience in product management, product operations, program management, chief of staff, or strategy and operations roles, preferably in a B2B SaaS environment.

What key skills and background make someone a strong fit for this position?

Candidates should have a proven track record of designing and implementing operational frameworks that improved team performance, deep understanding of product discipline to coach others, and experience leading complex multi-stakeholder initiatives in fast-paced tech environments.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this Product Operations Manager position remote or office-based?

This information is not specified in the job description.

What does the team structure look like for this role at Qualia?

The role supports Qualia's 100-person R&D organization as a chief of staff for product development, working across product teams to optimize processes and coordination.

Qualia

Business intelligence and data visualization solutions

About Qualia

Qualia Data Sciences focuses on providing business intelligence and data visualization solutions to enhance business operations through advanced analytics. Their main products include BusinessQ, which offers tools for data discovery and visualization, and Seery, an AI-driven platform that aids in data-driven decision making. They also create specialized analytics applications for Clover POS systems, which generate detailed reports and dashboards for various operational and payment processing needs. Qualia primarily serves clients in the US and Europe, but is open to forming global partnerships. Their revenue model is based on software licensing and service fees, with income generated from subscriptions and custom analytics solutions.

Zagreb, CroatiaHeadquarters

2015Year Founded

N/ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1-10Employees

Benefits

Health Insurance

401(k) Retirement Plan

Commuter Benefits

Professional Development Budget

Parental Leave

Unlimited Paid Time Off

Risks

Emerging AI-driven analytics platforms offer similar services at lower costs, threatening market share.

Rapid AI technology evolution may outpace Qualia's offerings, requiring continuous innovation.

Data privacy concerns and regulations in the US and Europe could impact data collection.

Differentiation

Qualia offers specialized analytics apps for Clover POS systems, enhancing payment processing insights.

BusinessQ provides comprehensive data discovery and visualization tools for diverse business needs.

Seery, an AI-driven platform, supports data-driven decision making for businesses.

Upsides

Increased demand for AI-driven analytics in retail boosts Qualia's market potential.

Growing interest in real-time data visualization tools among SMEs benefits Qualia's offerings.

Expansion of cloud-based business intelligence solutions aligns with Qualia's product strategy.

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