Product Manager - Verify Services

Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, CPaaS, Digital Security, Identity Verification, Mobile CommunicationsIndustries

Requirements

Candidates should possess a strong technical foundation, including a general understanding of mobile operator messaging and network API services, ideally with hands-on experience with CPaaS APIs. Technical knowledge and experience in the delivery of SaaS or PaaS product offerings are necessary, along with the ability to convey technical concepts and requirements to diverse cross-organizational groups. Experience with market trends in Customer Identity and Access Management (CIAM), mobile operator authentication, SIM-based verification, and carrier identity services is also required.

Responsibilities

The Product Manager will collaborate with senior product managers to define and execute the roadmap for Vonage's Verify services, including Silent Authentication, SMS, Voice, WhatsApp, RCS, and Email-based OTP, and carrier-based identity APIs. They will analyze market trends, work closely with engineering teams to enhance verification APIs, and support the development of AI-powered identity theft and fraud prevention capabilities. Responsibilities also include gathering and analyzing customer requirements, conducting user research, collaborating with UX/UI teams, and supporting the creation of documentation and tutorials. The role involves partnering with engineering, security, and compliance teams, working with carrier relations and business development teams, and coordinating with other product managers to create integrated mobile authentication experiences. Additionally, the Product Manager will monitor the competitive landscape, analyze emerging technologies, and stay current with regional regulations affecting identity verification services.

Skills

Product Management

Roadmap Definition

API Development

Customer Identity and Access Management (CIAM)

Mobile Operator Authentication

SIM-based Verification

Carrier Identity Services

Fraud Prevention

Silent Authentication

SMS OTP

Voice OTP

WhatsApp OTP

RCS OTP

Email OTP

Carrier-based Identity APIs

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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