Product Manager (Hybrid) at KnowBe4

Clearwater, Florida, United States

KnowBe4 Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Requirements

  • 3+ years of product management experience in SaaS organizations with a proven track record of shipping features that customers love and driving measurable business outcomes
  • Self-starter: thrive in ambiguous, net-new environments where you're given direction but figure out the path forward independently
  • Engineering or technical background: BS degree in Computer Science, Engineering, or related technical field preferred, with ability to speak the language of developers and understand technical constraints and possibilities
  • Strong relationship skills: exceptional ability to work with diverse teams and personalities by leading without authority, building trust, and navigating complex stakeholder dynamics
  • Strategic problem solver: think beyond the immediate problem to anticipate downstream consequences and future market shifts—balance solving for existing customers today

Responsibilities

  • Drive product innovation: orchestrate the development of collaboration security features that protect thousands of organizations, enabling users to report phishing messages in Microsoft Teams and Slack while preventing data loss in real-time collaboration environments
  • Own the product vision: define product strategy and roadmap for our collaboration security module, making data-driven decisions on trade-offs and priorities while thinking 1-2 years ahead about how the security landscape will evolve beyond email-centric threats
  • Understand customers deeply: immerse yourself in user research and competitive analysis, uncovering what customers actually need (not just what they ask for) to stay ahead of emerging threats in collaboration platforms like Teams and Slack
  • Work cross-functionally: serve as the voice of the product to engineering, QA, Revenue, Customer Success, Sales Engineering, and Managed Services teams—building consensus and leading through influence to ship features that matter
  • Execute with impact: craft comprehensive functional specifications that serve as blueprints for innovative security tools, run beta and pilot programs, and represent your vision at industry events like KB4CON while maintaining expertise as the subject matter expert for your product area

Skills

Product Management
Cybersecurity
Human Risk Management
Microsoft Teams
Slack
Phishing Reporting
Data Loss Prevention

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters
2010Year Founded
$390.1MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.
Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.
Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.
The platform is user-friendly, intuitive, and scalable for busy IT professionals.
KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.
Growing interest in gamified learning enhances engagement in security awareness programs.
AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

Land your dream remote job 3x faster with AI