Product Manager - Fraud at Plaid

San Francisco, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

1–4 years of experience in a product-related role (for example Product Manager, APM, startup operator, founder, or product analyst)
Proven track record of building or launching products end to end
Strong analytical and product thinking, with the ability to identify customer needs and translate them into clear hypotheses and features
Experience collaborating with Engineering and Design to deliver value quickly
Excellent written and verbal communication skills; able to explain complex ideas simply and effectively
Comfortable operating in fast-moving, ambiguous environments

Responsibilities

Take ownership of a defined product surface area. Understand customer needs, write clear requirements, and drive execution with cross-functional partners
Contribute to the fraud product roadmap. Identify opportunities to improve detection accuracy, reduce false positives, and enhance customer trust using data and feedback
Build with excellence. Partner closely with Engineering and Data Science to design scalable, high-quality systems that balance user experience, performance, and fraud prevention efficacy
Measure and iterate. Define success metrics, analyze performance, and refine products to improve accuracy and reliability
Communicate with clarity. Align stakeholders, document tradeoffs, and ensure shared understanding across teams
Operate with a founder mindset. Take initiative, simplify complex problems, and move quickly even when the path is unclear
Learn fast and stay humble. Embrace feedback, seek mentorship, and help raise the bar for Plaid’s products and culture

Skills

Key technologies and capabilities for this role

Product ManagementFraud DetectionRisk ManagementCustomer ResearchCross-functional CollaborationData ScienceEngineering PartnershipProduct LaunchFraud PreventionCustomer Insights

Questions & Answers

Common questions about this position

Is this a remote role or does it require working from an office?

This information is not specified in the job description.

What skills are required for the Product Manager - Fraud role?

Key skills include being customer-obsessed and deeply curious, taking ownership and moving quickly to deliver value, making sound decisions with imperfect information, thriving in ambiguity, and collaborating across disciplines like engineering, data science, and go-to-market.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Plaid for Product Managers?

Plaid's Product team is customer-obsessed, takes ownership, moves quickly to deliver value, sweats the details for intuitive experiences, and pursues helping customers succeed relentlessly.

What makes a strong candidate for this Product Manager role?

Strong candidates are early in their PM career, eager to learn, motivated by impact, thrive in ambiguity, and enjoy collaborating across disciplines to shape products that protect the financial ecosystem.

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$714.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.

Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.

Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.

Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.

Potential legal challenges, such as PNC's lawsuit over trademark issues.

Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.

Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.

Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.

Partnership with Dwolla enhances Plaid's presence in the secure payments sector.

Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

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