Product Manager - Buyer Conversion at eBay

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

5+ years of strong product / business / consulting / growth marketing experience focused on customer conversion
2 years of experience in / related to e-commerce
Marketplace experience (e.g. Uber, Airbnb, LinkedIn) is strongly preferred
Technical Product Management or comparable experience working directly with Engineering teams (both front-end and back-end) through Agile methodologies
Technical understanding of building products / communications from scratch
Relentless execution and attention to detail - ability to ship quality experiences in a fast paced and iterative manner
Highly organized and process oriented
Strong product sense - ability to understand consumer needs and find simple and creative ways to solve them
Experience navigating highly complex cross-functional projects end-to-end
Experience developing performance-based emails / notifications in ecommerce
Metrics / data driven - able to forecast and measure test performance, and monitor health

Responsibilities

Build and complete the roadmap with engineering, data science, and design teams
Be the champion of execution excellence
Proactively find opportunities to increase test velocity and facilitate collaboration with cross-functional teams
Identify and size opportunities for portfolio improvements: use data to inform forecast business impact for your ideas
Prioritize features / improvements based on various factors like business value, user needs, effort, etc
Author A/B tests: build hypotheses, design test setup, define KPIs
Implement tests and customer experience improvements
Create PRDs, convey requirements to the Engineering teams and jointly work through execution
Create and maintain project plans; manage dependencies and ensure execution readiness; continuously find opportunities to improve
Raise and help resolve project blockers; update Jira boards and supporting documentation
Measure results: assess performance against KPIs, make recommendations for scaling decisions
Continuously gather insights: analyze customer feedback for product improvements; conduct market research and competitor analysis, monitor industry trends for opportunities to innovate

Skills

Product Management

CRM

Email Communications

Push Notifications

Native Notifications

Agile Methodology

Roadmap Planning

Cross-Functional Collaboration

Data Science

Analytics

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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