StockX

Product Manager

Bengaluru, Karnataka, India

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, MarketplaceIndustries

Requirements

Candidates should possess a Bachelor's degree in a technical, analytical, or business field, with engineering or science preferred, and a Master's degree is a plus. A minimum of 2-5 years of product management experience is required, ideally including work in fraud, risk, trust & safety, or payments. Experience collaborating with Trust & Safety, Risk Operations, or Customer Service teams is essential, along with strong analytical thinking and comfort using data to drive decisions. Prior experience in fraud prevention, payments, or risk operations in U.S. and EU markets, with an understanding of region-specific regulations, schemes, and fraud trends, is necessary. A good understanding of common e-commerce fraud types is expected, as is clear communication ability across technical and non-technical teams, comfort with ambiguity, and an ownership mindset.

Responsibilities

The Product Manager will define and execute product strategies to prevent fraud and reduce platform risk. They will develop and enhance fraud detection systems by working with engineering and fraud partners to build and refine rules, signals, and models. Collaboration with cross-functional teams across payments, checkout, identity, compliance, and customer support to create effective end-to-end fraud prevention systems is key. Responsibilities include instrumenting and monitoring risk signals, measuring product performance through KPIs, running experiments, and optimizing approaches. The role also involves responding to new fraud threats, contributing to rapid-response efforts, and supporting incident response by assisting in investigations and implementing improvements.

Skills

Product Management
Fraud Detection
Risk Management
Data Analysis
Customer Experience
Payments
Checkout
Identity Verification
Compliance
Customer Support
KPI Tracking
Chargeback Rate Reduction
Incident Response
Root Cause Analysis

StockX

Marketplace for high-demand consumer products

About StockX

StockX operates as an online marketplace for buying and selling high-demand consumer products, with a primary focus on sneakers, streetwear, electronics, collectibles, and luxury items. The platform functions like a stock market, where products have real-time market prices determined by supply and demand, allowing users to see the current value of items and make informed decisions. StockX stands out from competitors by ensuring the authenticity of products through a strict verification process, which builds trust among its users. The company generates revenue by charging transaction fees on sales. Its goal is to provide a transparent and reliable platform for consumers who are interested in limited-edition and hard-to-find items, capitalizing on the growing trend of online shopping.

Detroit, MichiganHeadquarters
2016Year Founded
$481.5MTotal Funding
SECONDARYCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Hybrid Work Options
Company Equity
Performance Bonus

Risks

Increased competition from AI-based authentication startups could challenge StockX's market position.
Ongoing legal dispute with Nike over counterfeit products could damage StockX's reputation.
Leadership transition to Greg Schwartz as CEO may lead to strategic shifts impacting stability.

Differentiation

StockX offers a 'stock market of things' model for real-time pricing.
The platform ensures authenticity through a rigorous verification process.
StockX provides a personalized sneaker portfolio feature for users.

Upsides

Integration of AI can enhance StockX's verification system and consumer trust.
NFC-enabled tags can improve authenticity and traceability of items sold.
The rise of challenger sneaker brands presents diversification opportunities for StockX.

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