Product Manager - Risk/Fraud
SardineFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess a Bachelor's degree in a technical, analytical, or business field, with engineering or science preferred, and a Master's degree is a plus. A minimum of 2-5 years of product management experience is required, ideally including work in fraud, risk, trust & safety, or payments. Experience collaborating with Trust & Safety, Risk Operations, or Customer Service teams is essential, along with strong analytical thinking and comfort using data to drive decisions. Prior experience in fraud prevention, payments, or risk operations in U.S. and EU markets, with an understanding of region-specific regulations, schemes, and fraud trends, is necessary. A good understanding of common e-commerce fraud types is expected, as is clear communication ability across technical and non-technical teams, comfort with ambiguity, and an ownership mindset.
The Product Manager will define and execute product strategies to prevent fraud and reduce platform risk. They will develop and enhance fraud detection systems by working with engineering and fraud partners to build and refine rules, signals, and models. Collaboration with cross-functional teams across payments, checkout, identity, compliance, and customer support to create effective end-to-end fraud prevention systems is key. Responsibilities include instrumenting and monitoring risk signals, measuring product performance through KPIs, running experiments, and optimizing approaches. The role also involves responding to new fraud threats, contributing to rapid-response efforts, and supporting incident response by assisting in investigations and implementing improvements.
Marketplace for high-demand consumer products
StockX operates as an online marketplace for buying and selling high-demand consumer products, with a primary focus on sneakers, streetwear, electronics, collectibles, and luxury items. The platform functions like a stock market, where products have real-time market prices determined by supply and demand, allowing users to see the current value of items and make informed decisions. StockX stands out from competitors by ensuring the authenticity of products through a strict verification process, which builds trust among its users. The company generates revenue by charging transaction fees on sales. Its goal is to provide a transparent and reliable platform for consumers who are interested in limited-edition and hard-to-find items, capitalizing on the growing trend of online shopping.