Principal Product Manager - Devices and Networks at ID.me

Mountain View, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Identity Management, Cybersecurity, Government, HealthcareIndustries

Requirements

10+ years of product management experience, with significant depth in identity, authentication, fraud/risk, or telecom/device intelligence

Responsibilities

Product Leadership: Define and own the vision and roadmap for Devices and Networks, including phone numbers, as first-class Platform resources
Device & Phone Lifecycle: Establish standards for device recognition, possession checks, phone number portability/recycling, SIM swap detection, and validation freshness
Authentication & Recovery: Ensure Devices integrate seamlessly into login, MFA, account recovery, and re-verification flows
Identity Verification: Partner with Verification/Validation services (e.g., aggregators like Prove and Twilio, telecom APIs, device intelligence providers) to validate phone numbers and detect high-risk device events
Trust Chain Integration: Ensure device and phone identifiers link into ID.me’s trust graph with provenance, possession, validation, and lifecycle metadata
Cross-Team Collaboration: Work closely with Graph and Credential PMs to integrate devices into member profiles; partner with Apps teams (Healthcare, Finance, Travel, Shopping) to optimize domain-specific experiences
Risk & Fraud Defense: Define product strategies for detecting SIM swaps, recycled numbers, device spoofing, and velocity anomalies; partner with Risk and Fraud teams to mitigate attacks
Analytics & Feedback: Define KPIs for device recognition accuracy, possession freshness, and fraud prevention impact; build dashboards and feedback loops
Evangelism: Represent ID.me’s device, network, and phone number strategy with partners, telecom providers, and the internal product/engineering community

Skills

Product Strategy

Device Fingerprinting

IP Signals

Network Signals

Phone Number Validation

Authentication

Account Recovery

Fraud Detection

Identity Verification

Attribute Validation

ID.me

Digital identity verification for secure access

About ID.me

ID.me provides a platform for digital identity verification, allowing individuals to prove and share their identity online. Users create a verified digital identity that can be used to access various services and discounts from partner companies. This process helps businesses ensure that only eligible individuals receive specific offers, which reduces fraud and enhances security. ID.me primarily serves military personnel, first responders, students, teachers, nurses, medical professionals, and government employees, making it particularly valuable in sectors like e-commerce, healthcare, government services, and education. Unlike its competitors, ID.me focuses on building trust between businesses and customers by offering a streamlined verification process that complies with regulatory requirements. The company's goal is to simplify identity verification while providing secure access to services and discounts.

McLean, VirginiaHeadquarters

2010Year Founded

$279.5MTotal Funding

SERIES_DCompany Stage

Government & Public Sector, Cybersecurity, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Parental Leave

Employee Assistance Program

Pet Insurance

Travel Assistance Program

Wellbeing and Childcare Discounts

Referral Bonus

Learning and Development Benefit

Risks

Increased competition from new digital identity startups threatens ID.me's market share.

Privacy concerns and regulatory scrutiny could impact ID.me's data handling practices.

Technical challenges in scaling video chat services may lead to customer dissatisfaction.

Differentiation

ID.me is the only provider offering video chat for identity verification.

The company serves diverse sectors, including government, retail, and healthcare.

ID.me's platform is NIST 800-63-3 IAL2/AAL2 conformant, ensuring high security standards.

Upsides

ID.me's valuation increased to $1.8 billion, showing strong investor confidence.

Partnerships with government agencies enhance ID.me's credibility and market reach.

The growing demand for digital identity verification boosts ID.me's market potential.

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