Principal Product Designer at Attentive

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, SaaSIndustries

Requirements

6+ years of product design experience, ideally in SaaS, analytics, or data-rich environments
Deep expertise in interaction design, information architecture, and visual storytelling for complex data
Experience designing data visualization systems or tools that turn complexity into clarity
Familiarity with AI-driven experiences or intelligent insights (strong plus)
Ability to balance long-term strategic vision with iterative, high-quality execution
Energized by helping brands turn information into action and designing systems that make performance data meaningful, accessible, and inspiring

Responsibilities

Lead end-to-end design for analytics and reporting experiences that help marketers measure, compare, and improve performance across their messaging programs
Define the long-term vision for how Attentive surfaces data and insights — from dashboards and visualizations to intelligent, AI-driven recommendations
Collaborate with PMs, engineers, and data teams to translate quantitative insights and qualitative research into clear, impactful product experiences
Evolve and scale design systems that support complex data visualization, ensuring clarity, consistency, and usability across surfaces
Prototype and explore future-forward concepts, including predictive analytics, automated insights, and AI-assisted reporting workflows
Mentor and collaborate with other designers, raising the bar for design excellence, storytelling, and systems thinking across the organization

Skills

Key technologies and capabilities for this role

Product DesignUX DesignUI DesignDashboardsData VisualizationAnalyticsReportingFigmaSketchPrototyping

Questions & Answers

Common questions about this position

Is this a remote position or does it require working from an office?

Attentive has a distributed global workforce with employee hubs in New York City, San Francisco, London, and Sydney.

What salary or compensation can I expect for the Principal Product Designer role?

This information is not specified in the job description.

What skills and experience are required for this Principal Product Designer position?

The role requires expertise in end-to-end design for analytics and reporting, defining long-term vision for data and insights, collaboration with PMs/engineers/data teams, evolving design systems for data visualization, prototyping AI-driven concepts, and mentoring other designers.

What is the team culture like at Attentive?

You'll join a team of designers, engineers, and product managers passionate about making complex data simple, intuitive, and actionable, in a company recognized for its performance and culture.

What makes a strong candidate for the Principal Product Designer role?

A strong candidate is a strategic, hands-on designer who can define vision, dive deep into craft/systems/storytelling, and mentor others while excelling in data visualization and AI-driven reporting.

Attentive

Personalized SMS marketing solutions for businesses

About Attentive

Attentive provides personalized SMS marketing solutions that help eCommerce businesses and direct-to-consumer (DTC) brands engage their customers through targeted text messaging. The platform uses APIs and webhooks to allow businesses to easily create and manage custom SMS campaigns. Unlike its competitors, Attentive operates on a subscription-based model, offering various features and premium customization options, which helps clients increase customer engagement and sales. The company's goal is to enhance customer relationships and drive revenue growth through effective communication.

Hoboken, New JerseyHeadquarters

2016Year Founded

$839.5MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities

Risks

Competition from Textla could erode Attentive's market share in SMS marketing.

Over-reliance on AI may lead to data privacy concerns and regulatory scrutiny.

Dependency on third-party integrations like ParTech poses risks if partnerships dissolve.

Differentiation

Attentive leads in AI-driven SMS marketing with hyper-personalized messaging solutions.

The company offers seamless integration with APIs and webhooks for efficient communication.

Attentive's subscription model ensures steady revenue with premium add-ons for customization.

Upsides

Attentive saw 128% revenue growth in the UK, highlighting demand for AI solutions.

Partnership with ParTech enhances restaurant loyalty programs, boosting customer retention.

Attentive's AI Journeys and AI Pro offer unique one-to-one marketing, differentiating them.

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