[Remote] Principal Outbound Product Manager, AI Platform Security at ServiceNow

Minneapolis, Minnesota, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial Intelligence, CybersecurityIndustries

Requirements

Candidates must have a strong understanding of AI platform security, privacy best practices, and international compliance regulations. A willingness to continuously learn about the cybersecurity space and its intersection with industry standards and regulated markets is essential. The role requires the ability to simplify and articulate complex product information for diverse audiences and a passion for identifying customer pain points.

Responsibilities

The Principal Outbound Product Manager will act as a subject matter expert on AI platform security and privacy, gathering customer feedback to influence the product roadmap. Responsibilities include creating customer-facing content such as whitepapers, product decks, webinars, and blog posts, and delivering sales and partner enablement. This role involves coordinating with pricing specialists, working with marketing partners, and developing support documentation for internal teams. Additionally, the Product Manager will contribute to go-to-market strategies, support sales teams in pursuing deals, and represent platform security for industry analyst responses.

Skills

AI Platform Security

Product Management

Customer Feedback

Product Roadmap

Pricing

Packaging

Marketing

Sales Enablement

Partner Enablement

Support Documentation

Implementation Guides

Cybersecurity

Privacy

Industry Standards

Regulated Markets

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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